Network Engagement Executive

FULLERTON HEALTHCARE GROUP PTE LTD; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

FULLERTON HEALTHCARE GROUP PTE LTD is seeking a candidate for their Network & Partnership team. This role involves creating collaborative partnerships within the health industry, ensuring alignment across service lines and improving partner relationships. The successful candidate should possess strong communication skills and have experience in managing healthcare partnerships.

Qualifications

• At least 2 years of experience in vendor, medical, partnership or loyalty management.
• Experience in insurance or healthcare industry is advantageous.
• Strong analytical skills and process-oriented mindset for data-enabled outcomes.

Responsibilities

• Synergize with health industry partners to ensure alignment.
• Develop onboarding and relationship experience for network partners.
• Identify service requirements and establish quality standards.

Skills

Communication

Interpersonal Skills

Analytical Skills

Education

Degree or diploma in relevant field

Job description

Fullerton Health is building the entire health & wellness value chain in the community and corporate space. We are seeking individuals who excel in building mutually beneficial relationships and thrives on co-creating solutions as part of our Network & Partnership team. This individual will operate in a multi-functional team leading a dynamic team to create a thriving ecosystem of health partners. The ideal candidate would have demonstrated proficiency in stakeholder influence and aligning diverse interests in collaborative partnerships. The individual should also be passionate about improving health care access and affordability, be exceptional in communication, interpersonal skills and organizational agility.

Responsibilities:

• Synergize with health industry partners, including healthcare organizations, clinical and wellness service providers, and government agencies, to ensure alignment and collaboration across all service and business lines.

• Develop and improve the onboarding, engagement and relationship experience for all network partners and providers

• Identify service and compliance requirements and establish quality and governance standards for network partners and providers

• Review commercial performance of all network services to develop and implement key strategic improvement initiatives

• Trend and report key functional metrics to align team and stakeholders’ performance, initiatives and resourcing with organization goals

• Liaise with relevant internal and external parties to resolve escalations for the most satisfactory outcome

• Exemplify and amplify an existing team culture of empowerment, interdependence and mutually beneficial collaboration.

• Other business duties as assigned by the reporting manager

Requirements:

• Degree or diploma in any relevant field

• At least 2 years of experience in vendor, medical, partnership or loyalty management or related fields. Relevant working experience in insurance or healthcare industry will be an added advantage.

• Knowledge of healthcare services and industry, and experience working with healthcare providers, community organizations, and government agencies.

• Excellent communication and interpersonal skills, with the ability to work well with a diverse range of stakeholders and personalities.

• Experience and proficiency in troubleshooting, coaching and training will be highly desirable.

• Track record of managing multiple priorities well under pressure and able to navigate ambiguity while delivering desired goals and outcomes.

• Strong analytical skills and process-oriented mindset for data-enabled outcomes

• Demonstrates self-motivation and self-directed learning with a good foundation of problem-solving and organizational skills.

By submitting your application, you grant consent to Fullerton Health and affiliates to utilize your information to assess job suitability and be considered for other suitable positions.