National Contract Logistics Quality Specialist

Kuehne+Nagel; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global logistics leader in Singapore is seeking a Contract Logistics Specialist to oversee warehousing operations and ensure compliance with regulatory standards in the healthcare sector. This role requires expertise in quality management systems and will involve acting as a liaison with the Health Sciences Authority. You will contribute to the operational excellence and customer satisfaction within the company.

Qualifications

• Experience in quality management systems for healthcare logistics.
• Ability to collaborate with regulatory authorities.
• Strong problem-solving skills for managing deviations.

Responsibilities

• Act as the key contact for Health Sciences Authority (HSA).
• Implement and improve the Quality Management System (QMS).
• Conduct audits and ensure compliance with quality standards.

Skills

Regulatory knowledge

Quality expertise

Risk assessment

Audit representation

Job description

It's more than a job

As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.

How you create impact

You will be part of our Contract Logistics team, bringing your regulatory knowledge and quality expertise to ensure compliance, operational excellence, and customer satisfaction in the healthcare sector.

Your primary objective is to maintain and continuously improve our Healthcare Quality Management System, ensuring adherence to regulatory, customer, and certification requirements in the storage and distribution of healthcare products.

What we would like you to bring

You will do this by executing core quality responsibilities and supporting business needs while focusing on the following key objectives:

• To act as the key contact for Health Sciences Authority (HSA) and ensure timely application and maintenance of required licences.

• To represent Kuehne+Nagel during audits by customers, authorities, and certification bodies.

• To implement, maintain, and improve the Contract Logistics Healthcare Quality Management System (QMS).

• To manage the change control process, perform risk assessments, and oversee closure of change requests.

• To respond to deviations and complaints, manage TIPs and CAPAs, and ensure timely resolution and effectiveness.

• To identify quality risks within logistics operations and implement risk mitigation and proactive improvement strategies.

• To oversee batch record evaluation and release for relabelled/repackaged products.

• To ensure qualified/validated storage environments, with continuous temperature and humidity monitoring.

• To conduct audits and inspections to uphold quality and compliance standards.

• To support local management reviews with updates on quality metrics and regulatory changes.

• To engage customers on quality-related matters and support BD/commercial teams during RFI/RFP/RFQ processes.

• To ensure readiness for and representation in customer audits.

What's in it for you

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [e-mail] with the nature of your request. We will answer your inquiry within 24 hours.