Nail Salon Store Manager

THE BEAUTIFUL ONE PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading nail salon in Singapore seeks an experienced manager to oversee daily operations and deliver exceptional nail services. The ideal candidate will have at least 5 years of experience, strong leadership skills, and be bilingual in English and Chinese. This role involves driving sales, managing staff, and ensuring high standards of cleanliness and customer satisfaction.

Qualifications

• 5 years of relevant experience in nail salon operations.
• Bilingual in English and Chinese.
• Good communication skills and cheerful personality.

Responsibilities

• Deliver professional nail services including manicure and pedicure.
• Lead and motivate staff to provide excellent service.
• Handle customer feedback and promote nail care products.

Skills

Communication

Sales

Customer Service

Leadership

Job description

Roles & Responsibilities

• Responsible for working closely with staff in day-to-day outlet operation
  

• Maintain good rapport with staff to ensure sales targets are achieved by individual and team performance
  

• Ability to drive sales and build a new customer base
  

• Promote brand awareness and the company’s service/ products to customers
  

• Handle customer’s feedback professionally
  

• Lead and motivate staff in providing excellent service
  

• Deliver professional nail services, including manicure/ pedicure, extension and gel nail services
  

• Good excellent cleanliness and hygiene practices
  

• Recommending various nail designs and nail art to clients
  

• Ensuring that workstations are kept clean and orderly
  

• Ensuring that nail supplies are adequately stocked
  

• Advise clients on nail care and the use of products and colours
  

• Promote and sell nail care products
  

• Oversee staff deployment, leave, recruitment and training
  

• Other duties as and when assigned
  

Requirements

• Candidates must have prior experience handling all operational aspects of a nail salon, with at least 5 years relevant experience
  

• Able to work on weekends and PH
  

• Good communication skills and cheerful personality
  

• Must be bilingual in both English and Chinese to liaise with Mandarin speaking staff and customers