Multimodal Freight Lead (PM Shift)

Alliance 21 Group Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A multinational logistics company in Singapore is seeking a Freight Operations Manager. The ideal candidate will lead multimodal freight services, manage shipments, and ensure compliance with industry regulations. Candidates should have at least 5 years in freight forwarding with 2 years in sea freight experience. A Class 3 driving license is also required. This position requires a proactive attitude and strong customer service skills.

Qualifications

• Minimum 5 years of experience in freight forwarding.
• At least 2 years of sea freight experience.
• Class 3 driving license (required).

Responsibilities

• Lead and manage full-spectrum operations for multimodal freight services.
• Coordinate export, import, and cross trade shipments.
• Ensure compliance with SOPs and IATA regulations.
• Oversee air/sea freight pickups and deliveries.
• Respond promptly to calls and emails regarding shipments.

Skills

Freight forwarding

Negotiation

Customer service

Teamwork

Job description

Working Hours: Monday to Friday, 1:00 PM – 10:00 PM
Alternate Saturdays: 1:00 PM – 6:00 PM

Main Duties & Responsibilities:

• Lead and manage full-spectrum operations for multimodal freight services, including quoting, rate negotiation, cargo booking, shipment execution, and billing.

• Coordinate export, import, and cross trade shipments with co-loaders, ensuring timely updates and smooth execution.

• Ensure compliance with SOPs and IATA regulations for handling dangerous goods and live animals.

• Oversee air/sea freight pickups and deliveries, maintaining high service standards and customer satisfaction.

• Safeguard company property, goods, and customer data; ensure security of office and warehouse premises.

• Respond promptly to calls and emails, and provide proactive support for all shipments.

• Collaborate with Sales to identify and support new business opportunities.

• Participate in standby duty rotation for after-hours emergencies.

• Perform other duties as required for the role.

Requirements:

• Minimum 5 years of experience in freight forwarding

• At least 2 years of sea freight experience

• Class 3 driving license (required)

• Willingness to learn and work PM shift