Multi-Site Cleaning Services Operations Lead

RMR INTERNATIONAL PRIVATE LIMITED; Singapore; Presencial; SGD 60.000 - 90.000; Jornada completa

Descripción de la vacante

RMR INTERNATIONAL PRIVATE LIMITED is seeking a Cleaning Services Manager in Singapore to plan, manage, and supervise cleaning operations across multiple sites. You will lead supervisors and staff, develop schedules, and ensure service quality and client satisfaction.

The role requires 3–5 years of managerial experience in cleaning or facilities management, with strong leadership, communication, and organizational skills, and knowledge of WSH regulations.

Formación

• Bachelor's or Diploma in Management, Facilities Management, Operations Management, or related field.
• Minimum 3–5 years of managerial experience in cleaning, facilities management, or environmental services.
• Strong leadership and people management skills.

Responsabilidades

• Plan, organize, and manage daily cleaning operations across multiple client sites.
• Supervise and lead cleaning supervisors and staff to ensure high service standards.
• Develop work schedules, manpower deployment plans, and shift arrangements.
• Conduct regular site inspections and quality audits to maintain cleanliness and hygiene standards.
• Liaise with clients to address operational issues, service requests, and customer feedback.
• Ensure compliance with Workplace Safety and Health (WSH), environmental and company policies.
• Monitor staff attendance, performance, and productivity; provide coaching as needed.
• Recruit, train and evaluate cleaning personnel.
• Manage inventory of cleaning chemicals, equipment, consumables and uniforms.
• Prepare operational and incident reports and performance documentation.
• Coordinate with suppliers and subcontractors for equipment maintenance and service support.
• Develop and implement cost-effective cleaning procedures to improve efficiency.
• Ensure all cleaning equipment is properly maintained and used safely.
• Investigate service complaints and implement corrective actions promptly.
• Support business development by participating in site surveys and preparing proposals.

Conocimientos

Leadership

People management

Communication

Problem-solving

Organizational skills

Multitasking

Microsoft Office

Educación

Bachelor's/Diploma in Management

Herramientas

Microsoft Office

Descripción del empleo

RMR INTERNATIONAL PRIVATE LIMITED is seeking a Cleaning Services Manager in Singapore to plan, manage, and supervise cleaning operations across multiple sites. You will lead supervisors and staff, develop schedules, and ensure service quality and client satisfaction.

The role requires 3–5 years of managerial experience in cleaning or facilities management, with strong leadership, communication, and organizational skills, and knowledge of WSH regulations.