Mobile Phone Technician

VSMART TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A smartphone repair company in Singapore is looking for a technician to diagnose and repair Vivo smartphones. Responsibilities include maintaining service records, providing customer service, and ensuring high-quality repairs. Candidates should have an ITE/Diploma in Electronics or Engineering and prior experience in smartphone repair is preferred. The role requires strong problem-solving skills and good communication abilities. This position offers a 5.5-day work week.

Qualifications

• Prior experience in smartphone repair, especially Vivo, is preferred.
• Ability to work independently and under pressure.

Responsibilities

• Diagnose and repair Vivo smartphones (hardware and software issues).
• Maintain accurate service records and documentation.
• Handle walk-in customers and respond to inquiries.

Skills

Problem-solving skills

Attention to detail

Strong communication skills

Customer service

Education

ITE/Diploma in Electronics or Engineering

Job description

Job Responsibilities:

• Diagnose and repair Vivo smartphones (hardware and software issues)

• Replace components, perform software updates, and ensure repair quality

• Maintain accurate service records and documentation

• Handle walk-in customers and respond to repair-related inquiries

• Communicate repair outcomes and warranty terms clearly to customers

• Provide friendly and professional customer service

• Assist in resolving customer complaints related to technical issues

• Keep the work area clean and follow safety protocols

• Stay updated with Vivo’s latest products, repair methods, and system updates

Job Requirements:

• ITE/Diploma in Electronics, Engineering, or a related field preferred

• Prior experience in smartphone repair (Vivo experience is a plus)

• Good problem-solving skills with attention to detail

• Strong communication and customer service skills

• Able to work independently and under pressure

Work Schedule:
5.5-day work week (Monday to Saturday half-day)