MINIMART MANAGER

PRIME SOURCE AGENCY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading retail agency in Singapore is seeking a Store Manager to oversee daily operations, ensure customer satisfaction, and maintain brand standards. The ideal candidate will have strong leadership skills, a focus on customer service, and the ability to manage store staff effectively.

Qualifications

• Ability to supervise and discipline staff according to company policy.
• Experience in retail management or similar roles.
• Strong customer service skills and ability to handle complaints.

Responsibilities

• Promote and resolve customer complaints professionally.
• Implement daily operating procedures for store management.
• Supervise store employees and monitor daily operations.

Skills

Customer Service

Supervision

Organization

Inventory Management

Cash Handling

Job description

• Promote and resolve customer complaints, in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
• Maintain quality brand image standards as pass evaluations.
• Supervise, and discipline all store employees (and assistant manager) according to company policy.
• Monitor daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by management.
• Complete daily paperwork and computer entry in a timely manner as established by management.
• Monitor cash over/short, inventory shrinkage, and drive offs daily.
• Have the physical ability to perform all duties of a store cashier regularly.
• Understand all information in the daily reporting of store operations.