[Min NITEC in Business, Gov Healthcare] 1 year Contract Finance Admin Assistant x 13 UP3K #HJA

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare provider in Singapore is looking for team members for their Counter Collection and Billing Teams. The role involves ensuring accurate patient payment processes, addressing discrepancies, and liaising with various departments. Candidates should possess GCE 'A' Level or equivalent and have communication skills, with a keen eye for detail.

Qualifications

• Minimum education: GCE 'A' Level / ITE / Diploma with 1 year experience.
• Understanding of patient billing processes preferred.
• Strong communication, initiative, and detail-oriented.

Responsibilities

• Ensure timely and accurate completion of patient billing activities.
• Correspond with patients and external organisations regarding payments.
• Assist in training new team members and maintaining internal control.

Skills

Communication

Interpersonal Skills

Initiative

Attention to Detail

Education

GCE 'A' Level / ITE / Diploma

Job description

Working Hours

Mon – Fri: 8am – 5.25pm

Jul to Sept 2025: Mon – Sun (including PH): 8 am – 8 pm (2 shift rotation. Work schedule TBC)

Need to be Open to Both teams:

Team 1: Counter Collection Team x 6

• Work closely with Business Office staff and other departments to ensure the timely and accurate completion of patient payment activities.
• Review clinic handover reports to verify statements, cancellation receipts, and discrepancies, ensuring alignment with bank statements.
• Resolve discrepancies promptly, ensuring all discrepancy memos are properly authorized and approved by relevant department managers.
• Ensure the accurate and timely posting of payments received to patient accounts, including Medisave, Medishield, and PMI payments.
• Process payments and refunds accurately, ensuring financial postings are reconciled.
• Correspond and liaise with patients and external organizations regarding payment matters.
• Assist in training new team members

Team 2: Billing Team

Job Description:

• Work closely with Business Office staff and other departments to ensure timely and accurate completion of patient billing activities.
• Ensure all data elements required by government ministries are captured accurately and on a timely basis.
• Ensure all bills are claimed promptly from CPFB/ Medisave Approved Integrated Insurance Companies and Government Ministries.
• Check bill for reasonableness and correct errors discovered on the patient accounts.
• Monitor unbilled accounts, update records and databases.
• Correspond and liaise with patients, third-party payers and external organisations.
• Assist in training new team members and maintain internal control.

Job Requirements:

• Min GCE ‘A’ Level / ITE / Diploma with 1 year of experience.
• Preferably with basic understanding of patient billing processes.
• Strong communication and interpersonal skills.
• Possess initiative and able to work independently as well as in a team.
• Keen eye for details coupled with the ability to think and react quickly.

TELE me at @yijingggggg or WA me at https://wa.me/[phone] NOW!

Interested candidates, please submit your resume to [e-mail]

Alison Chen

CEI Reg No: R25126657

Recruit Express Pte Ltd (EA Licence No.: 99C4599)