Midnight Shift Operations Manager

YANG YU W; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

A leading operations management company in Singapore seeks a highly disciplined Operations Manager for midnight shifts. The ideal candidate will have over 10 years of experience in operations management, proven leadership skills, and the ability to make rapid decisions under pressure. Key responsibilities include overseeing compliance and productivity targets, managing multiple departments, and leading a team of 100+ employees. A Master's degree is preferred. Competitive salary and benefits are offered.

Qualifications

• 10+ years of operations management experience in 24/7 environments.
• Proven record of leading teams of 100+ employees.
• Strong knowledge of compliance regulations.

Responsibilities

• Oversee midnight operational activities ensuring compliance and productivity.
• Troubleshoot and resolve operational disruptions in real-time.
• Lead emergency response planning during crises.

Skills

Leadership in critical environments

Crisis management

Time management

Decision-making under stress

Communication skills

Education

Master’s degree in Business Administration or related field

Tools

ERP systems

Data analytics platforms

Job description

Midnight Shift Operations Manager

Job Summary

We are seeking a highly disciplined, results-driven, and resilient Operations Manager to oversee all business operations during the midnight shift. This role demands exceptional leadership under pressure, the ability to manage high-stakes decisions with minimal supervision, and the capability to ensure seamless performance of cross-functional teams in a 24/7 environment. The ideal candidate thrives in challenging environments, demonstrates extreme attention to detail, and ensures operational excellence under tight deadlines.

Key Responsibilities

• Lead and oversee all operational activities during midnight hours to ensure 100% compliance with company policies, safety standards, and productivity targets.
• Manage multiple departments simultaneously (logistics, production, security, customer service, and facilities) with limited resources and minimal senior-level support.
• Anticipate, troubleshoot, and resolve complex operational disruptions (e.g., system downtime, staffing shortages, supply chain delays) in real time.
• Conduct rapid decision-making under pressure with full accountability for outcomes.
• Generate detailed shift performance reports with actionable insights for executive management.
• Enforce strict discipline, punctuality, and performance standards across midnight staff.
• Ensure compliance with all legal, safety, and regulatory requirements without exception.
• Lead emergency response planning and execution (fires, accidents, system failures, or other crises).
• Mentor, evaluate, and train midnight staff, instilling a culture of accountability and excellence.

Difficult Job Requirements

• Education: Master’s degree in Business Administration, Operations Management, Engineering, or related field (MBA strongly preferred).
• Experience: Minimum 10+ years of operations management experience, with at least 5 years in 24/7 critical environments (e.g., manufacturing plants, logistics hubs, hospitals, or security-sensitive industries).
• Leadership: Proven record of successfully leading cross-functional teams of 100+ employees during non-standard working hours.
• Technical Skills: Advanced proficiency in ERP systems, data analytics platforms, and crisis management software.
• Certifications: Lean Six Sigma Black Belt, PMP (Project Management Professional), and OSHA safety certification required.
• Stress Management: Demonstrated ability to sustain high performance while working long hours under sleep-deprived, high-stress conditions.
• Decision-Making: History of making rapid, high-impact operational decisions with minimal supervision or escalation.
• Compliance Expertise: Strong knowledge of ISO standards, labor laws, environmental regulations, and industry-specific compliance frameworks.
• Physical & Mental Resilience: Must be capable of remaining alert, decisive, and effective during extended overnight shifts, including weekends and holidays.
• Communication: Exceptional communication skills, with the ability to draft detailed executive-level reports and provide authoritative instructions to frontline staff.

Preferred Qualifications (Optional, but Highly Competitive)

• Military, law enforcement, or high-security operational background.
• Experience managing global operations or multi-site facilities.
• Multilingual ability for cross-border operational coordination.