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A leading technology company in Singapore seeks a Technical Services Specialist to provide technical support for middleware systems and cloud environments. Candidates should possess strong troubleshooting and integration skills, with experience in various middleware technologies, and have excellent communication abilities. This role offers an opportunity to work in a dynamic environment with a focus on customer solutions.
Job Description
• Responsible for providing technical services to support customer environment provisioning, software integration and implementation, data and environment migration, and major product upgrades
• Knowledge on middleware administration, which includes installation, configuration and troubleshooting on variety of infrastructure components including Windows, Unix, Linux, Aix, Solaris and Cloud (AWS/Azure), Nutanix etc
• Strong in Performance Tuning and Monitoring Issues. Knowledge on server installation and configuration
• The position requires experience and proficiency with the following skills and technologies. Candidates need not have depth in each of these areas: Middleware Tomcat, Apache, IIS, Websphere, Unix, Windows, AccountKeeper, AppDynamics, Archer, Aspera, BMC Atrium Orchestrator, BMC Discovery, BMC Remedy, Control-M Scheduler, Jenkins and CICD tool chains, Jira, Weblogic, Splunk, Riverbed and other middleware technologies
• Identity Management (IDM) Suite and Access Management (IAM) Suite : Configure IDM components to protect applications and other FMW products, troubleshoot authentication issues, manage LDAP directories.
• Perform as-is and to-be architecture analysis and develop physical and logical deployment models for the application, web and mid-tier environments
• Proficiency in Shell Scripting and Automation is required
• Analytical thinking and Problem solving. Performs system integration tasks
• Certifications and hands-on exposure with skillsets in relevant areas
• Must have strong communication skills (Verbal and Written) and the ability to articulate task management, priorities, and issues, participate in customer visits, conference calls, and assisting with defining the scope of services tasks
• Assess customer environment and requirements and design world-class solutions, leveraging best practices and best-of-breed technologies.
• Hands-on experience with IBM MQ administration, including tasks such as configuring queues and channels, monitoring queue managers, managing message flow, troubleshooting connectivity issues, and implementing MQ security.
Preferred Qualifications
• Bachelor's degree in Engineering, Computer Science, Management Information Systems, or related field
• At least Six (6+) years of information technology work experience and experience architecting, implementing, and/or managing virtual infrastructure environments One or more of the following certifications
• Microsoft Azure or AWS Solution Architect Certified The above primary duties, responsibilities, and position requirements are not all inclusive.
EA Number: 11C4879