Mid-Level Product Owner – SME Productization (Singapore-Based)

Kegmil; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading company in field service management is seeking a Product Owner to develop standardized product packages tailored for SMEs in the Electrical & Electronics sector. Based in Singapore, you will analyze client needs, design workflows, and prioritize scalable features while collaborating closely with design and development teams.

Qualifications

• 3–5 years of experience in product ownership, business analysis, or client-facing implementation roles.
• Experience working with SaaS platforms, especially in FSM, ERP, or B2B operations.
• Understanding of SME business culture in Singapore is a strong plus.

Responsibilities

• Work closely with SME clients to understand core operational flows and pain points.
• Design V1 of E&E industry packages: workflows, job templates, checklists, and configuration blueprints.
• Collaborate with product designers, dev teams, and QA to define scalable implementations.

Skills

Client communication

Analytical skills

Strategic thinking

Job description

About Us

• Kegmil is a holistic solution provider of mission critical Enterprise Systems, with a spike in Field Service Management software-as-a-service. We are a global team serving international clients, and strongly backed by Mitsubishi Electric (world leading manufacturer of products ranging from home electronics to satellite systems, headquartered in Japan)
  
• Our cloud-based, AI-enabled Field Service Management solution is #1 amongst B2B clients in Southeast Asia, and is adopted across various industries such as Elevator & Escalator, Data Center, Medical Equipment, Defence & Aerospace, Marine Offshore etc.
  
• Our offerings expand to Enterprise Resource Planning (ERP) systems integration and deployment - including Inventory Management Systems (IMS), HR Information Systems (HRIS), Customer Relationship Management (CRM), Procurement Systems and others
  

Role

We are seeking a strategically minded Product Owner to pilot the development of standardized product packages for SME clients in key verticals—starting with Electrical & Electronics (E&E). You will be based in Singapore to stay close to client needs while also driving modular, scalable product design.

Responsibilities:

• Work closely with SME clients (mainly E&E, HVAC, and Medical Equipment) to understand core operational flows and pain points.
  
• Design V1 of E&E industry packages: workflows, job templates, checklists, and configuration blueprints.
  
• Prioritize features with scalability and reuse in mind; avoid one-off customization traps.
  
• Collaborate with product designers, dev teams, and QA to define scalable implementations.
  
• Build and maintain documentation and playbooks for rollout, training, and onboarding.
  
• Test and validate assumptions across different clients in the same industry.
  
• Track metrics for package adoption and client satisfaction.
  

Required Skills:

• 3–5 years of experience in product ownership, business analysis, or client-facing implementation roles.
  
• Experience working with SaaS platforms, especially in FSM, ERP, or B2B operations.
  
• Excellent client communication and pattern recognition skills.
  
• Strong analytical and documentation abilities.
  
• Strategic thinker with execution discipline.
  
• Understanding of SME business culture in Singapore is a strong plus.