Microsoft Hyper-V Infrastructure Engineer (L2/L3) - Windows Server / Failover Clustering / SCVMM
Location: Singapore - Client Site
Work Arrangement: 100% Onsite
Support Model: 24x7 Rotating Shifts
Contract: Initial 12 months, renewable .
Project: NTT Singapore - Large-Scale Banking Infrastructure Project
NTT Singapore is looking for experienced Microsoft Hyper-V Infrastructure Engineers (L2/L3) to support a large-scale, mission-critical banking infrastructure environment in Singapore.
This is a hands-on production infrastructure role focused primarily on Microsoft Hyper-V and Windows Server. We are looking for engineers with direct experience administering, maintaining and troubleshooting Hyper-V environments.
Key Responsibilities
- Provide L2/L3 production support for Microsoft Hyper-V and Windows Server infrastructure.
- Administer and troubleshoot Hyper-V hosts, virtual machines and Failover Clusters.
- Manage VM provisioning, configuration, migration, decommissioning and resource changes.
- Perform and troubleshoot Hyper-V Live Migration activities.
- Administer Hyper-V environments using SCVMM / Microsoft System Center where applicable.
- Perform Hyper-V host and VM patching, upgrades and maintenance activities.
- Troubleshoot cluster, storage, networking, VM availability, performance and capacity issues.
- Perform Windows Server administration, patching, security hardening and vulnerability remediation.
- Support incidents, problems, service requests and infrastructure changes in accordance with operational SLAs.
- Perform L2/L3 troubleshooting, Root Cause Analysis (RCA) and remediation for recurring or major incidents.
- Use PowerShell for infrastructure administration, troubleshooting and automation.
- Monitor infrastructure health, capacity, performance and availability.
- Participate in Disaster Recovery exercises, failover/recovery activities and operational readiness testing.
- Maintain operational documentation, SOPs, runbooks and infrastructure records.
- Work closely with infrastructure, application, network, storage and security teams to resolve production issues.
Mandatory Technical Experience
Candidates should have strong hands-on experience in:
- Microsoft Hyper-V production administration
- Windows Server administration
- Hyper-V Failover Clustering
- VM provisioning and lifecycle management
- Hyper-V host/VM troubleshooting
- Server/host patching and upgrades
- PowerShell
- Incident, Problem and Change Management
- L2/L3 infrastructure support
Experience with the following will be highly preferred:
- SCVMM / Microsoft System Center
- Live Migration
- Cluster Shared Volumes (CSV) and quorum
- Hyper-V cluster troubleshooting
- Vulnerability remediation and server hardening
- Capacity and performance management
- Disaster Recovery and failover exercises
- Large-scale enterprise or banking infrastructure environments
Important
This position requires direct hands-on Microsoft Hyper-V experience.
Candidates whose experience is primarily VMware, cloud, backup/storage or networking with only limited exposure to Hyper-V may not be suitable for this requirement.
Work Arrangement
- 100% onsite at the client location in Singapore
- 24x7 production support environment
- Candidates must be comfortable working rotating shifts, including nights, weekends and public holidays according to the project roster.