Microsoft Dynamics Techno Functional Consultant (Manager)

PRICEWATERHOUSECOOPERS CONSULTING (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A global consulting organization seeks a technical consultant to lead Microsoft Dynamics 365 implementations tailored to client needs. The role involves designing integrated solutions, managing large-scale projects, and ensuring high-quality deliverables in cloud environments while mentoring team members and clients. Ideal candidates will demonstrate strong technical expertise in various languages and Microsoft platforms.

Qualifications

• Minimum 8 years of experience with Microsoft Dynamics 365 Sales, Marketing, Customer Service.
• At least 5 end-to-end full lifecycle implementations of Microsoft Dynamics 365.
• Strong knowledge of Microsoft cloud environments and proficient in X++, C#, .NET, or JavaScript.

Responsibilities

• Design and develop Dynamics 365 Customer Insights & Marketing solutions.
• Conduct workshops with clients for requirements gathering.
• Develop applications using .NET within Microsoft cloud technologies.

Skills

C#

.NET

Microsoft Dynamics 365

Azure

JavaScript

Power Platform

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Information Technology

Tools

KingsWaySoft

Job description

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the team

PwC Southeast Asia Consulting's vision is to create meaningful relationships with our clients by powering the next generation digital enterprise.

Our practice spans the whole range of clients’ digital capabilities, ranging from strategy to execution. We help solve complex boardroom problems, and work with the team to not only solve problems of today but get them ready for new opportunities for tomorrow, creating the pathway of how technology can enable business visions. We help our clients with advisory services such as IT & cloud strategy, IT cost & governance, IT operating model etc. We also work on the implementation of various IT applications e.g. CRM, ERP and SharePoint.

About the Role

• Design, develop, secure, and extend a Dynamics 365 Customer Insights & Marketing
• Design, develop, secure, and extend a Dynamics 365 Customer Service and Sales
• Conduct workshops with clients to collect functional requirements, create user stories with acceptance criteria
• Conduct workshops with clients to collect technical requirements, derive the technical & integration architecture
• Conduct workshops to collect data migration & data integration requirements to derive the migration strategy
• Analyze requirements and estimate effort for both the development of new features and customization of existing features
• Develop applications using .NET within Microsoft cloud technologies leveraging Azure Functions or Azure Logic Apps
• Perform peer code reviews and participate in design sessions.
• Review test plans, coordinate test execution, and analyze test results to ensure functionality, completeness, and quality of solutions
• Communicate and work with clients regularly during the implementation cycle
• Align with change management processes and deploy code to Production, QA, etc.
• Create and maintain functional requirements and technical specification documentation
• Conduct training for clients as necessary, as well as knowledge transfer sessions with colleagues on best practices and/or new features
• Take up the role of migration lead or migration consultant if required

About you

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Minimum 8 years of experience with Microsoft Dynamics 365 Sales, Marketing, Customer Service, technical implementation
• At least 5 end-to-end full lifecycle implementations of Microsoft Dynamics 365
• Strong knowledge of Microsoft cloud environments such as Power Platform, Azure, and Office 365
• Proficient with X++, C#, .NET, or JavaScript
• Preferred to have one or more Microsoft Dynamics certifications
• Preferred to have experience with migration tools like KingsWaySoft