Mgr, Field Process

LAM RESEARCH Corporation; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Benefits offered by this job

On-site Flex

Virtual Flex

Job summary

Lam Research Corporation in Singapore seeks a seasoned Site Technology Leader to run the Field Process team (Clean/Deposition/Etch). You will manage daily operations, mentor engineers, ensure safety training, and align project delivery with business needs across NAND, DRAM and related processes.

You will collaborate with Account Teams, Global Product Groups and customers to demonstrate Lam’s technology roadmap, drive value-added solutions, and maintain strong customer relations.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 8+ years of supervisory experience in semiconductors.
• Strong knowledge of Etch, Deposition and Clean processes.
• Proven analytical and problem-solving abilities.
• Excellent written and spoken English, and stakeholder management.

Responsibilities

• Manage day-to-day operations of the Field Process team (Clean/Deposition/Etch).
• Lead safety training and annual performance reviews for engineers.
• Develop customer relationships and deliver timely process solutions.
• Collaborate with Account Teams and Global Product Groups to present Lam’s roadmap.
• Identify opportunities and ensure on-time execution of projects.

Skills

Leadership

Project management

Customer management

Communication skills

English proficiency

Analytical thinking

Decision making

Education

Bachelor's degree or equivalent

Tools

Etch tools

Deposition tools

Clean tools

Job description

The group you’ll be a part ofThe Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.The impact you’ll makeThis position manages the day-to-day operations of the site technology team, including people management. The position will lead the team to provide technology expertise to support penetration and defense strategies. Manage technical resources to secure, explore and win application market share.What you’ll doManage day-to-day operations of Field Process team (Clean/Deposition/Etch)Understand key customers’ NAND, DRAM & HBM technologyroadmaps,process flow, inflection points, requirements and business challengesIdentify areas where Lam can value-add with our multiple products/services/solutions and identify business opportunitiesWork with Account & cross-functional teams to position and provide these value-added technical solutionsDevelop & maintain good customer relations and assume accountability for continued customer satisfaction with process solutions & execute to all Penetration & Defense projects within committed timeline & resourcesIdentify competitors’ strengths and weaknesses and translate these intopotential sales opportunitiesWork with Global Product Group, Account Team or Global Account Team to drive technical solutions, present Lam’s technology roadmap, organize & manage new product demonstrations; thereby exerting positive influenceoncustomer personnel decision-making complying with Lam's Escalation Policies and resolve escalation with Region Product SupportDeliver predictable financial results (Eval Opex, Eval turns,direct reportsutilization etc.)Responsible for the safety of engineers and provide safety training to theengineering teamResponsible for the competency and development of team through annualperformance review exercise (day-to-day work & projects)Any other duties as assigned by Immediate SupervisorWho we’re looking forBachelor's degree or equivalent more than 8 years of supervisory experience within the semiconductor industryStrong technical knowledge & hands on experience on Etch, Deposition & Clean tools & applicationsPossesses good analytical and problem solving skillsStrong customer management and project management skillsPossesses strong inter-personal and communications skills. Experience in dealing with difficult internal & external stakeholders. Has ability to drive solutions towards the goalCommands good oral and written EnglishHas ability to work on one’s own and make decisions within the assigned area of responsibilityPreferred qualificationsOur commitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.Lam Research (\"Lam\" or the \"Company\") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.