Metering & Customer Support Officer

Recruit Haus Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Meter Management Associate to monitor electricity meter movements and manage customer queries. Ideal candidates will possess a diploma and strong communication skills, with a proactive mindset encouraged. Fresh graduates interested in a dynamic role are welcome to apply.

Qualifications

• Fresh graduates are welcome to apply.
• Candidates with an engineering-related background will have an advantage.
• Prior experience in meter management is a plus.

Responsibilities

• Monitor and maintain electricity meters movements.
• Liaise with vendors for procurement and servicing.
• Respond to customer queries and analyze energy consumption data.

Skills

Administration

Analytical Skills

Customer Service

Communication

Proactivity

Education

Minimum Diploma in any field

Job description

Responsibilities:

• Monitor and maintain electricity meters movements in system

• Liaise with meter vendors for procurement, payments, servicing, and issue resolution

• Respond to and resolve customer queries related to metering and usage

• Maintain accurate records and reports of meter data and customer interactions

• Analyze data to identify irregularities or unusual patterns in energy consumption

Requirements:

• Minimum Diploma in any field, candidates with an engineering-related background will have an advantage

• Fresh graduates are welcome to apply

• Proactive with a strong sense of initiative

• Strong communication, administrative, analytical and customer service skills

• Prior experience in meter management is a plus

• Excellent interpersonal skills with the ability to engage effectively with customers

Interested candidates, please send your updated resume to [e-mail]