Merchandiser

Q RETAIL PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A retail company in Singapore seeks an Assistant Manager - Merchandising to manage merchandising responsibilities and develop sales strategies. Candidates should have 3-5 years of experience in fashion merchandising and a strong knowledge of the Singapore market. Exceptional communication and team management skills are essential. The position involves working closely with multiple teams to drive product success from development to sale.

Qualifications

• 3 to 5 years of merchandising experience in fashion apparel/manufacturing.
• Knowledge of the Singapore market and retail/fashion industry.
• Experience in eCommerce merchandising or similar role.

Responsibilities

• Manage all merchandising responsibilities.
• Develop sales strategies aligned with goals.
• Coordinate product development plans with timelines.
• Drive net selling through stock analysis.
• Foster teamwork and manage team dynamics.

Skills

Communication skills

Analytical skills

Team management

Self-motivated

Education

Diploma in supply chain management or logistics

Job description

Serve as the Assistant Manager - Merchandising, managing and executing all merchandising responsibilities.

AREAS OF RESPONSIBILITY

Strategies & management

• Develop sales strategy aligned with short- and long-term goals, with measurable metrices.

• Establish and drive commercial priorities of key products.

• Assist with pre-season planning.

• Plan product launches together with the team and work with relevant departments to develop launch and promotional campaigns.

• Compile detailed reports and lead regular brand review meetings, offering actionable insights to support informed business decisions.

• Track and analyse sales performance across all markets, ensuring effective brand management and identifying areas for growth.

• Take full ownership of the product journey, overseeing every stage from development through to sales execution.

• Maintain a comprehensive view of the Singapore market, as well as any emerging markets the brand may enter, ensuring alignment with local and global strategies.

• Stay updated on market trends, competitor pricing, and product innovations to adjust strategies accordingly.

• Regularly assess the competencies of both direct and indirect team members, providing constructive feedback and guidance to foster a high-performance culture.

Product Management

• Working closely with the brand’s product developer(s)

• Coordinate product development plans to meet timeline

• Monitor costs and adhere to budget allocation.

• Coordinate the development of patterns or mock-ups for new product designs.

• Gather and analyse customer feedback on different product categories for product improvement.

• Oversee the shipment and tracking of product samples between the company and factories.

• Act as the primary point of contact for the Dhaka factories, ensuring consistent alignment on product designs and manufacturing processes.

Relationship Management

• Liaise with B2B customers and other operational functions on a day-to-day basis to resolve issues or to facilitate clients.

• Maintain effective relationship with B2B customers through regular communication.

Stock & Delivery Management

• Analyse sales and take necessary actions to drive net selling in a cost-efficient way.

• Support team and stakeholders in understanding stock levels and selling performance.

• Plan, analyse and forecast stock levels.

• Collaborate with dispatchers and third-party logistics to ensure prompt delivery of stock to consignment stores, pop-up shops, and exhibitions.

• Work closely with production and factory teams to manage order lead times, address daily issues, and track shipments for timely order fulfillment.

• Work with the team to perform stock counts regularly, and before and after external events ensuring alignment between actual stock and in the system.

• Work with external logistics and warehouse partners, in Singapore to ensure stock levels and manage delivery partners.

• Work with the team to validate the accuracy of incoming stock against invoices or purchase orders.

Supply Chain Management

• Working knowledge of data analysis and forecasting tools and ability to develop actionable insights from data, including, but not limited to sales forecasts and trends.

• Develop and execute projects to enhance supply chain operations.

• Provide frequent and structured feedback about the commercial plans on prices quantities, sales forecasts, assortment width, size curve etc.

Visual Merchandising

• Work alongside the branding and marketing teams to coordinate and plan visually appealing merchandising concepts for stores and events, ensuring alignment with overall brand strategy.

• Partner with branding to style mannequins, showcasing key looks from the latest collection that reflect seasonal themes and brand identity.

• Work with internal teams and external vendors, in coordination with branding, to ensure the timely setup and execution of VM displays.

E-Commerce Management

• Launch new products on the Rawbought online platforms/ Inventory Management system.

• Work with relevant teams to plan and organise photoshoot of products.

Team management

• Assign tasks based on individual strengths, skills, and workloads. Ensure equitable distribution of responsibilities to optimize team efficiency and prevent burnout.

• Foster open and transparent communication within the team. Encourage collaboration by organising regular team meetings, check-ins, and updates to keep everyone aligned.

• Address conflicts or challenges within the team promptly and impartially. Facilitate productive conversations to resolve issues and maintain a positive working environment.

Other Ad-hoc Duties

• Be part of the rotation to pick and pack customers’ orders on a weekly basis.

• Liaise with delivery partners for any delivery and collection matters.

• Assist in the set-up of event pop-ups.

• Participate and promote our products during events.

• Assist in the planning and execution of photoshoots and media events.

JOB REQUIREMENTS

Educational Background

• Diploma in supply chain management, logistics preferred, but not necessary.

Experience

• 3 to 5 year of merchandising experience in fashion apparel/ manufacturing field.

• Overseas merchandising experience is a plus, but not necessary.

• Previous experience working in an in-house merchandising role, controlling, or other similar role in the eCommerce field.

• Singapore market knowledge of customer expectations, the retail/ fashion industry and competitors.

ADDITIONAL REQUIREMENTS

• Self-starter and motivated, ability to learn and adapt quickly, not afraid to take initiative

• Organised, and work collaboratively with all stakeholders and peers.

• Strong communication and interpersonal skills.

• Strong physical endurance and strength.