Membership Services Executive

National University of Singapore Society; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An educational society in Singapore is seeking a membership support officer to manage membership databases, handle inquiries, and assist with event planning. The ideal candidate has at least a diploma, relevant experience, and strong communication skills. Proficiency in MS Office and event organization experience will be advantageous.

Qualifications

• 1 year of relevant working experience required.
• Prior experience in organising events including online events would be advantageous.

Responsibilities

• Manage and maintain up-to-date database for membership.
• Handle enquiries and correspondences on membership.
• Process applications for admission/withdrawals and billing.
• Provide management reports on membership and event matters.
• Manage and work closely with committees to plan and execute events.

Skills

Proficient in MS Office applications

Good written and oral communication skills

Meticulous

Good customer service mindset

Ability to work independently and in a team

Education

Relevant diploma or degree

Job description

Primary Role:
Support the Society in its membership administrative services and liaise with members as and when necessary.

Responsibilities:
- Manage and maintain up-to-date database for membership
- Handle enquiries and correspondences on membership
- Process applications for admission/withdrawals and billing for subscription
- Provide management reports on membership and event matters
- Manage and work closely with committees to plan and execute events

Qualifications, Critical Skills and Abilities:
- Possess at least a relevant diploma or degree and1 year of relevant working experience
- Proficient in MS Office applications and minutes writing
- Good written and oral communication skills
- Meticulous and with good customer service mindset
- Able to work independently as well as in a team
- Prior experience in organising events including online events would be advantageous