Membership Officer (Part-time)

Mandai Wildlife Group; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

Mandai Wildlife Group is seeking a Sales and Customer Support Administrator to enhance the membership application experience at their wildlife parks in Singapore. The ideal candidate will have good communication skills and some background in customer service, providing support for membership queries and applications while working flexibly across different locations.

Qualifications

• Experience in customer service will be advantageous.

Responsibilities

• Create a pleasant membership application experience for guests.
• Interact with membership applicants, providing detailed information.
• Process membership applications and provide sales support.

Skills

Good communication skills

Problem-solving

Customer service experience

Job description

15 hours ago Be among the first 25 applicants

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties And Responsibilities

• Create a pleasant membership application experience for guests.
• Interact with membership applicants, providing them with detailed information on the membership programme and answering all queries.
• Process membership applications and provide sales support.
• Provide administrative support and follow-up regarding membership matters.
• Assist in other customer service needs, including situations that may require problem-solving.
  
  

Job Requirements

• Good communication skills.
• Meticulous and a fast learner.
• Experience in customer service will be advantageous.
• Able to travel to different work locations as required.
• Able to work on weekends and public holidays.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Travel Arrangements

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