Membership Consultant | High Basic | 5 Days {hkhdv}

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 45,000 - 56,000; Full time

Job summary

The Supreme HR Advisory is seeking a Fitness Membership Consultant in Singapore Islandwide. The role includes selling memberships, greeting members, and promoting club services within a busy fitness environment. Hourly shifts cover 5 days on a 44-hour week, with a base salary plus commission.

Experience in sales or customer service is preferred, but full training is provided. The position requires flexibility to work on weekends and public holidays, contributing to a lively, service-driven club

Qualifications

• Experience in sales, retail, hospitality, customer service, or telemarketing is an advantage.
• No fitness industry experience required — training will be provided.
• Able to work shifts, weekends, and public holidays.

Responsibilities

• Drive sales and membership growth through walk-ins, inquiries, referrals, and outreach.
• Engage members and prospects with warm, professional service to boost retention.
• Manage leads and follow up to convert inquiries into memberships.
• Collaborate with club team to ensure smooth operations and events.
• Stay motivated, target-driven, and continuously enhance product knowledge.

Skills

Sales experience

Customer service

Communication

Job description

Fitness Membership Consultant

Working Days:5 days, 9.30am to 7.30pm / 10am to 8pm (44 hours per week)

Salary: Basic $2200 + Commission = Gross Salary $4000- $5000

Location: Islandwide

Objective

To deliver engaging, safe, and results-driven fitness experiences for our members. This role is responsible for conducting group classes, assisting members on the gym floor, supporting personal training services, and promoting a vibrant club culture that supports every individual’s wellness journey.

1. Sales & Membership Growth

• Engage prospective members through walk-ins, enquiries, referrals, and outreach activities.
• Conduct club tours and present suitable membership options.
• Achieve individual sales KPIs and contribute to club targets.
• Promote membership packages, campaigns, and ongoing promotions effectively.

2. Member Engagement & Service

• Provide a warm, welcoming, and professional first impression of the club.
• Build strong relationships with prospects and members to enhance retention.
• Deliver excellent customer service throughout the sales journey.
• Ensure every interaction reflects a positive and energetic club experience.

3. Lead Management & Follow-up

• Follow up on leads promptly and manage sales pipelines effectively.
• Maintain accurate records of enquiries and conversions.
• Nurture prospects through consistent communication and engagement.
• Convert enquiries into memberships through consultative selling.

4. Club Support & Collaboration

• Work closely with the club team to ensure smooth operations and member experience.
• Support club events, activations, and promotional campaigns.
• Collabrate with front-of-house and fitness teams to drive engagement.
• Participate in team meetings, training, and performance reviews.

5. Professionalism & Growth

• Stay motivated, target-driven, and performance-focused.
• Continuously develop sales and product knowledge.
• Maintain professionalism and always uphold company standards.

Requirements

• Experience in sales, retail, hospitality, customer service, or telemarketing is an advantage.
• No fitness industry experience required — training will be provided.
• Able to work shifts, weekends, and public holidays.

No Charges will be incurred by Candidates for any service rendered.