Medical Social Worker

St. Andrew's Nursing Home Taman Jurong; Singapore; On-site; SGD 35,000 - 55,000; Full time

Job summary

A healthcare institution in Singapore is seeking a Social Worker to engage with patients, assist with financial issues, and collaborate in patient management teams. Candidates should have a degree or diploma in Social Work, preferably with 2-3 years of healthcare experience. Strong interpersonal skills and the ability to work in a team environment are essential. This role presents an opportunity to support vulnerable patients and help improve their quality of life.

Qualifications

• Preferably 2-3 years of relevant experience in a healthcare environment.
• Some knowledge of healthcare operations and service processes is essential.

Responsibilities

• Interview and counsel patients and their families.
• Joint consultation with medical staff for total patient management.
• Field work involving visiting patients to resolve financial-social problems.

Skills

Good Interpersonal and communication skills

Experience in counselling/Assessments

Teamwork

Education

Degree/Diploma in Social Work

Job description

Job Description & Requirements

The candidate will support / report to Senior Medical Social Worker / Lead of Psychosocial Spiritual Support.

Job Responsibilities

• Interview and counsel patients and their families to help them alleviate or resolve their medico-social and financial issues by:

a) Screening the social background of all new applicants and identifying potential cases that need assistance (financial and/or social)

b) Liaising with government and voluntary agencies, churches (where appropriate) when there are areas of needs

c) Seeking financial support for patients who are unable to pay for nursing home stay

• Joint consultation with medical staff, nurses, other healthcare professionals to discuss plans for total patient management. Participate in patient care conference and family conference.

• Liaise with organizations that provide services (e.g. public assistance, home Rehabilitation care services) to meet the needs of the patients and their families.

• Apply for Medifund Assistance and/or other financial assistance for cases that need such help.

• Maintain computerised case records and statistics on patients. The records kept include individuals who have been rejected by family or burnt-out cases.

• Field work involving visiting patients at wards, job placement work places, institutions, other social agencies to help patients alleviate or resolve their financial-social problems.

• Prepare social and other related reports for management and other related institutions / agencies on request by the ED/Principal MSW.

• Undertake to be well informed on government guidelines on healthcare and social services available within community as well as the latest in the field of social work.

• Initiate new support services for ex-patients and/or caregivers

• Supporting Resident’s Engagement

Others

• Initiate ACP awareness with residents and their NOKs

• Participate in internal and/or external committee/workgroup activities as well as research work as directed by Senior MSW/Lead of PSS Services

• Cover the duties of the other staff (MSW / Senior MSW) in his/her absence.

Job requirement:

• Degree /Diploma in Social Work or relevant formal qualifications from a recognized university.

• Preferably 2-3 years of relevant experience in a healthcare environment.

• Good Interpersonal and communication skills.

• Energetic, committed and enjoy working as a team.

• Has good experience in social work, including experience in counselling/Assessments

• Some knowledge of health care operations and service processes are essential, with experience in a non-profit healthcare institution being an advantage.

• Must have a clear vision and understanding of the direction that SANH is taking in response to the rapidly changing healthcare delivery models which MOH has for the lLTC - Mental Health sector to meet the changing needs in tandem with the demographic changes of the population.

• Able to work in collaboration with other professionals in the multi-disciplinary team