Medical Social Worker*

National University Health System; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

National University Health System is seeking a dedicated Clinical Social Worker to provide counselling and emotional support to patients and families, perform crisis intervention, and contribute to discharge planning as part of a multidisciplinary care team.

You will conduct psycho-emotional assessments, help plan casework and post-discharge follow-up, liaise with community organisations, and advocate for patients facing financial and social barriers to care.

Qualifications

• Bachelor-level qualification in Social Work or equivalent.
• Practical internship or work experience in healthcare settings preferred.
• Commitment to teamwork in a fast-paced, innovative environment.

Responsibilities

• Counselling and emotional support to patients and families to cope with illness and treatment.
• Case assessment and action planning with regular progress reviews until discharge.
• Discharge planning for continuing care with comprehensive psycho-emotional, social, and financial assessment.
• Crisis intervention with priority response and intensive case management for patients in crisis.
• Financial assessment and assistance to patients requiring financial aid for medical treatment.
• Collaborate with multidisciplinary teams to achieve holistic patient care.
• Liaise with community organisations to facilitate post-discharge support.

Skills

Counselling

Crisis Intervention

Discharge Planning

Casework

Teamwork

Education

Degree in Social Work

Graduate Diploma in Social Work

Job description

Overview

Provide clinical social work intervention in the areas of counselling and support, crisis intervention and discharge planning for continuing care.

Provide psycho-emotional, socio-economic input to the medical and multi-disciplinary health care team in order to achieve holistic patient care.

Primary Responsibilities

1) Counseling: to provide counselling and emotional support to patients and family members to help them to cope with their illnesses and medical treatment.

2) Casework: to work on case assessment and action plan. Case progress is to be regularly reviewed until patient is discharged home. For patients who we anticipate requiring continue support after discharge from hospital, post-discharge follow up is required until social situation is managed and stabilized.

3) Discharge Planning for continuing care: to provide counselling and support to patients and family members who require special support for care upon discharge from hospital. To provide comprehensive assessment in the psycho-emotional state of patient and family members, their pre-admission coping mechanism, social and financial resources and availability of relevant community resources. To liaise with community to facilitate effective post-discharge support.

4) Crisis Intervention: to provide priority response within same day or by next working day, and intensive case management to patients who go through personal crisis including attempted suicide or are victims of abuse.

5) Financial Assessment and Assistance to patients who require financial aid for medical treatment.

6) Teamwork with multi-disciplinary team to achieve holistic care for patients

7) Liaison with community organisation for proactive case management.

The Requirements

• Degree in Social Work or Graduate Diploma in Social Work
• Prior internship or work experience in health care setting is preferred
• Committed and enjoy working as a team in a fast-paced and innovative environment