Medical Social Worker

St. Andrew’s Nursing Home (Taman Jurong); Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

St. Andrew’s Nursing Home (Taman Jurong) is seeking a Medical Social Worker to support patients and families in navigating social and financial challenges. This role involves counselling, collaborating with healthcare professionals, and maintaining case records. Candidates should possess a Degree in Social Work and have at least 2-3 years of relevant experience in a healthcare setting. Strong interpersonal skills and a commitment to teamwork are essential.

Qualifications

• Degree/Diploma in Social Work or relevant qualifications.
• Preferably 2-3 years of relevant healthcare experience.
• Experience in counselling/assessments required.

Responsibilities

• Interview and counsel patients and families on medico-social and financial issues.
• Liaise with government agencies and provide financial support.
• Maintain computerized case records and statistics.

Skills

Interpersonal skills

Communication skills

Teamwork

Counselling

Assessment

Education

Degree/Diploma in Social Work

Job description

Job Description & Requirements

The candidate will support / report to Senior Medical Social Worker / Lead of Psychosocial Spiritual Support.

Job Responsibilities

• Interview and counsel patients and their families to help them alleviate or resolve their medico-social and financial issues by:

a) Screening the social background of all new applicants and identifying potential cases that need assistance (financial and/or social)

b) Liaising with government and voluntary agencies, churches (where appropriate) when there are areas of needs

c) Seeking financial support for patients who are unable to pay for nursing home stay

• Joint consultation with medical staff, nurses, other healthcare professionals to discuss plans for total patient management. Participate in patient care conference and family conference.

• Liaise with organizations that provide services (e.g. public assistance, home Rehabilitation care services) to meet the needs of the patients and their families.

• Apply for Medifund Assistance and/or other financial assistance for cases that need such help.

• Maintain computerised case records and statistics on patients. The records kept include individuals who have been rejected by family or burnt-out cases.

• Field work involving visiting patients at wards, job placement work places, institutions, other social agencies to help patients alleviate or resolve their financial-social problems.

• Prepare social and other related reports for management and other related institutions / agencies on request by the ED/Principal MSW.

• Undertake to be well informed on government guidelines on healthcare and social services available within community as well as the latest in the field of social work.

• Initiate new support services for ex-patients and/or caregivers

• Supporting Resident’s Engagement

Others

• Initiate ACP awareness with residents and their NOKs

• Participate in internal and/or external committee/workgroup activities as well as research work as directed by Senior MSW/Lead of PSS Services

• Cover the duties of the other staff (MSW / Senior MSW) in his/her absence.

Job requirement:

• Degree /Diploma in Social Work or relevant formal qualifications from a recognized university.

• Preferably 2-3 years of relevant experience in a healthcare environment.

• Good Interpersonal and communication skills.

• Energetic, committed and enjoy working as a team.

• Has good experience in social work, including experience in counselling/Assessments

• Some knowledge of health care operations and service processes are essential, with experience in a non-profit healthcare institution being an advantage.

• Must have a clear vision and understanding of the direction that SANH is taking in response to the rapidly changing healthcare delivery models which MOH has for the lLTC - Mental Health sector to meet the changing needs in tandem with the demographic changes of the population.

• Able to work in collaboration with other professionals in the multi-disciplinary team