Medical Laboratory Technologist

National University Polyclinics; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

National University Polyclinics is seeking a capable Laboratory Technician to support quality lab service for customers, both internal and external, in Singapore.

You will receive specimens, operate the LIS, prepare and sort samples, manage specimen movement, perform tests, report results, handle inquiries, and participate in QC, preventive maintenance, and ongoing training.

Qualifications

• 1–2 years of clinical laboratory experience is preferred.
• Strong technical skills in basic lab procedures and safety practices.
• Ability to operate a laboratory information system with accuracy.
• Good communication and customer-focused service attitude.
• Demonstrated teamwork and reliability in a fast-paced environment.
• Commitment to ongoing learning and adherence to quality standards.

Responsibilities

• Receive specimens via Pneumatic Tube and counter; reject unsuitable samples.
• Operate the Laboratory Information System for orders, receipt, and results.
• Sort and dispatch specimens to benches; perform simple processing.
• Monitor specimen movement for in-house and send-out tests; ensure proper packaging.
• Answer customer inquiries at reception and escalate when needed.
• Perform laboratory tests following established protocols.
• Notify staff of critical values and maintain QC routines.
• Carry out preventive maintenance on instrumentation and report malfunctions.
• Monitor and reorder test kits and supplies as required.
• Report adverse incidents and support shift duties as needed.
• Stay current with instruments, techniques, and trainings.
• Comply with laboratory safety and accreditation requirements.
• Assist with staff rostering and training of new personnel.

Skills

Lab experience

Good lab skills

No colour blindness

Computer literacy

Customer oriented

Team player

Time management

Job description

Select how often (in days) to receive an alert: Create Alert

To perform laboratory procedures and related activities to provide a quality laboratory service to our customers, both internal and external.

Job Responsibilities*

Primary Responsibilities and Duties (80%)

• Receive laboratory specimens through main Pneumatic Tube delivery system and over the counter and reject those that are unsuitable for analysis.
• Operate the Laboratory Information System to perform functions such as order entry (only if required), sample receipt, result query and result entry.
• Sort and arrange specimens in collection bins for different sections and dispatch samples to the correct benches. Perform simple processing and sorting.
• Manage specimen movement for inhouse and send out test. To ensure specimens are packed according to test catalogue for send-out test.
• Receive and response enquiries from customers at reception and elevate to suitable personnel when they are unclear.
• Perform laboratory test. Perform all procedures in accordance with laboratory protocols.
• Alert appropriate personnel of critical values.
• Undertake preventive maintenance on laboratory instrumentation. Notify appropriate laboratory personnel when laboratory instruments malfunction.
• Notify appropriate laboratory personnel when test kits, reagents or other supplies should be re-ordered.
• Report any adverse incidents to senior member of staff.
• Perform shift duties as required.
• Keep current with new instrumentation, techniques, and procedures by attending/participating in appropriate workshops, seminars, and in-service education classes.
• Comply with good laboratory practice as set out by the laboratory Accreditation Programme of the College of American Pathologist and Singapore regulatory agencies.
• Receive and resolve queries from customers.
• Promptly carry out instruction(s) of senior staff with regards to work procedures and duties.
• Comply with all requirements of the Laboratory Safety Manual.
• Comply to DLM Workplace Etiquette in line with NUHS Core Values
• Perform and interpret results of QC and take corrective action.
• Conduct in-service education and continuing education classes.
• Assist with planning of staff roster as required.
• Coach trainees and new staff if assigned.

Secondary Duties and Responsibilities (20%)

• Assist in the evaluation of new laboratory methodologies.
• Undertake back-up procedures in the event of emergencies such as downtime.
• Participate in routine laboratory administrative work such as filling, processing of deliver order, invoices etc.
• Any other duties as assigned by RO and/or Section Leader.
• Assist with drafting and updating laboratory protocols when required.
• Participate and contribute to project teams as required.

Requirements*

Required Competencies and Capabilities (Skills, Experiences and Professional Licenses)

• Preferably with 1 to 2 years of relevant clinical laboratory experience.
• Good laboratory skills.
• Good general health and no colour blindness.
• Basic computer literacy in proficiency in laboratory information system.
• Service oriented and customer focused.
• Good team player and interpersonal skills.
• Proactive and good time management.

*Only Singapore Citizens and Singapore Permanent Residents may apply.