Medical Claims Specialist - Processing, Compliance & Service

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 38,000 - 45,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is hiring for a role focused on medical claims assessment and stakeholder engagement.

You will deliver accurate claim reviews, liaise with medical institutions and policyholders, and perform quality checks to ensure compliance and prompt payouts. The position requires at least 1 year in insurance claims or related fields, with a Diploma/ Degree in Business or Healthcare Administration, Nursing or equivalent.

Qualifications

• Min. 1 year of experience in insurance claims handling, customer servicing, nursing or related fields; entry level candidates with strong interest in claims are welcome.

Responsibilities

• Assess Medical Claims and deliver accurate and timely assessment, ensuring prompt and fair payouts.
• Engage with medical institutions and policyholders to clarify outstanding requirements and ensure smooth claims processing.
• Conduct quality checks on processed claims to uphold high standards of accuracy and compliance on straight-through processing engine.
• Provide excellent service and strengthen relationships with customers and distribution channels through responsive and empathetic support.
• Attend to claims-related queries with clarity, care, and professionalism.
• Adhere to internal policies and regulatory requirements to maintain integrity and trust in our claims operations; identify and mitigate risks.

Skills

Analytical skills

Attention to detail

Customer-focused

Excellent communication skills

Proactive problem-solving

Education

Diploma or Degree in Business or Healthcare Administration, Nursing or relevant discipline

Job description

PERSOL SINGAPORE PTE. LTD. is hiring for a role focused on medical claims assessment and stakeholder engagement.

You will deliver accurate claim reviews, liaise with medical institutions and policyholders, and perform quality checks to ensure compliance and prompt payouts. The position requires at least 1 year in insurance claims or related fields, with a Diploma/ Degree in Business or Healthcare Administration, Nursing or equivalent.