Medical Billing & Insurance Claims Specialist

Gear Inc.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading AI platform specializing in medical billing seeks detail-oriented Medical Billing & Insurance Claims Specialists. The role involves providing essential client support through outbound calling, data categorization, and analysis of call transcripts to enhance operations. Successful candidates should have at least 1 year of relevant experience and strong proficiency in English, aligning with healthcare regulations.

Qualifications

• Minimum of 1 year of experience in medical billing or insurance claims.
• Detail-oriented with proficiency in Microsoft Office.
• Ability to analyze call transcripts to identify trends.

Responsibilities

• Conduct outbound calls while ensuring compliance with regulations.
• Categorize and label data accurately for reporting.
• Analyze call transcripts and compile findings to support improvements.

Skills

English Proficiency

Communication Skills

Data Categorization

Call Transcript Analysis

Outbound Calling

Healthcare Regulations

Tools

Microsoft Office Suite

Job description

Medical Billing & Insurance Claims Specialist

Job DescriptionOur client, a leading AI platform specializing in medical billing operations, is seeking dedicated and detail-oriented Medical Billing and Insurance Claims Specialists to join our team. The ideal candidates will have at least 1 year of experience in medical billing, insurance claims, or a related field and possess strong English proficiency. As part of our client-facing team, you will be providing vital support to client operations by ensuring accurate and compliant medical billing operations through outbound calling, data categorization, and transcript analysis.Key Responsibilities Outbound Calling: Conduct all calls in full compliance with the company's guidelines and applicable healthcare regulations. Maintain professionalism and ensure clear communication during each call. Data Categorization and Labeling: Accurately record, categorize, and label calls or information gathered using the taxonomy and definitions provided by the client. Ensure all claim statuses and call outcomes are properly labeled for consistency in reporting and easy analysis. Deliver categorized data in periodic reports or through the portal developed by client, following the requested format and frequency. Call Transcript Analysis: Analyze recorded call transcripts to extract actionable insights, identifying trends, recurring denial reasons, and other patterns. Compile findings into periodic reports, providing valuable information to the Client to support process improvements and optimize workflows.Qualifications Minimum of 1 year of experience in medical billing, insurance claims, or a related field. Strong English proficiency, both verbal and written. Familiarity with healthcare regulations and industry guidelines. Detail-oriented and able to maintain accurate records. Ability to work independently while adhering to internal guidelines and procedures. Proficiency in Microsoft Office Suite or similar software; experience with medical billing software is a plus.Additional InformationThis is a full-time position, and the successful candidate will work closely with the clients team to support their AI-powered platform in improving medical billing operations. The role offers an opportunity for professional growth and development within a dynamic, technology-driven environment.,

• Job Tags tele customer service, it support, microsoft office suite

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