Medical Aesthetics Sales Consultant — Growth & Training

SGP HEALTHCARE INVESTMENTS PTE. LTD.; Singapore; On-site; SGD 33,000 - 67,000; Full time

Benefits offered by this job

Commission and incentives

Staff medical benefits

Five-day work week

Employee privileges on treatments and/

Career development pathways

Onboarding and training

Job summary

SGP Healthcare is a medical aesthetic clinic group with operations in Singapore. We are seeking sales professionals experienced in retail, beauty or wellness to support consultations on skin, body and hair and to present treatment packages to clients.

You will work with doctors and the clinic team, manage appointments, maintain records, and strive to meet service and sales targets while delivering excellent customer care.

Qualifications

• Sales experience in a service-based industry is required.
• Strong customer-service orientation and communication skills.
• Ability to engage with customers in English and Mandarin.
• Comfortable working in a target-driven environment.

Responsibilities

• Attend to walk-in, telephone and online enquiries and provide professional customer service before and after clinic visits.
• Work alongside doctors and the clinic team to support consultations relating to skin, body and hair concerns.
• Explain available treatment packages, procedures and products clearly and responsibly within the scope of the consultant role.
• Conduct basic skin, body and hair assessments in accordance with clinic protocols and training.
• Provide suitable service and treatment package recommendations based on customers' stated concerns, needs and applicable clinical guidance.
• Support appointment scheduling, follow-ups and customer communications through telephone and digital platforms.
• Maintain ongoing customer relationships and provide appropriate follow-up throughout the treatment journey.
• Work towards individual and clinic service and sales objectives.
• Coordinate with doctors, therapists and other internal teams on customer care and clinic operations.
• Maintain accurate customer records and assist with administrative duties relating to customer management and clinic workflow.

Skills

Sales experience

Customer service

Communication

Bilingual English/Mandarin

Education

GCE O Levels

Tools

CRM systems

Job description

SGP Healthcare is a medical aesthetic clinic group with operations in Singapore. We are seeking sales professionals experienced in retail, beauty or wellness to support consultations on skin, body and hair and to present treatment packages to clients.

You will work with doctors and the clinic team, manage appointments, maintain records, and strive to meet service and sales targets while delivering excellent customer care.