About the role
Join the team at James Walker Asia Pacific Pte Ltd as a Mechanical Engineering Technician. This full-time role is based in the West Coast West Region and offers the opportunity to apply your technical expertise to support the company's mechanical engineering projects.
What you'll be doing
- To assist and train Internal Sales Representatives in the interpretation of customers’ requirements, and in the selection of the most appropriate product to satisfy these requirements.
- To ensure that where there is a choice of suitable technical solutions, products, or route to manufacture, the most appropriate solution balancing operational and commercial aspects for the particular circumstances are selected.
- To clearly understand when more detailed technical support is required, and to seek assistance from the most appropriate “Technically Competent” member of the MBU’s technical teams to resolve the query.
- To ensure that any systems and processes associated with the role comply with both Company policy and relevant legislation.
- To make product and material selection recommendations based upon Published Literature Knowledge and experience gained and through targeted product training.
- To give, and where necessary, seek advice on manufacture capability.
- To recognize and interpret International, National, Customer and Company specifications.
- To provide guidance such that Customer Support Centre colleagues understand and observe all applicable Company technical, quality product liability policies, rules and procedures, and to set a good personal example in their observance.
- To provide site support at customer premises for the identification of parts and Installations.
- To create drawings of gaskets to allow creation of parts and manufacture thereof.
- Carry out routine inspection activities, including dimensional, material identification and preparation of data for certification.
Facilitate and support customer product concern investigation.
What we're looking for
- Qualification in Mechanical Engineering or a related technical discipline
- Proven experience as a Mechanical Engineering Technician or in a similar role
- Strong understanding of mechanical engineering principles, tools and techniques
- Proficient in using AutoCAD/Inventor software and other engineering design tools
- Excellent problem-solving, analytical and critical thinking skills
- Effective communication and collaboration abilities
- Commitment to safety and quality standards
- Working in or with downstream oil and gas industry (eg refineries)