MCR Operator

Planetcast International Pte Ltd; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

Planetcast International Pte Ltd is seeking a Master Control Room operator to monitor broadcast equipment from a central control room, set up inputs, monitor quality control, and support smooth daily operations, including shift work. No prior experience required; fresh graduates are welcome as training will be provided.

Basic knowledge of web-based UI interfaces and Excel is a plus, along with a basic understanding of networking and system operations.

Qualifications

• Fresh graduates are welcome with training provided.
• Basic knowledge of web-based UI interfaces is essential.
• Proficiency in Microsoft Excel is preferred.
• Strong stress management and problem-solving skills.
• Customer-oriented with good collaboration, initiative, and communication abilities.
• Basic understanding of networking and system operations.
• Minimum qualification: GCE O-Levels or Diploma.

Responsibilities

• Monitor networks and systems with tools like Zabbix.
• Respond to incidents and escalate when necessary.
• Perform basic troubleshooting and provide support.
• Maintain logs and reports.
• Work effectively in a team with strong communication.
• Commit to working shifts.

Skills

Fresh grads

UI interfaces

Excel

Stress management

Problem solving

Customer focus

Collaboration

Communication

Networking basics

System operations

Education

GCE O-Levels / Diploma

Job description

Job Description & Requirements

Master Control Room operator, manages and monitors broadcast equipment from a central control room. Responsibilities include setting up and coordinating inputs, monitoring quality control, and ensuring smooth daily operations, often working in shifts. This role requires attention to detail, and the ability to work under pressure.

Key Responsibilities

• Monitor networks and systems using tools such as Zabbix
• Respond to incidents and elevate issues when necessary
• Perform basic troubleshooting and provide support when required
• Maintain accurate logs and reports
• Work effectively in a team and demonstrate strong communication skills
• Commit to working shifts

Skills and Experience

• No prior experience required - fresh graduates are welcome (training will be provided)
• Basic knowledge of web-based UI interfaces is essential
• Proficiency in Microsoft Excel is preferred
• Strong stress management and problem-solving skills
• Customer-oriented with good collaboration, initiative, and communication abilities
• Basic understanding of networking and system operations
• Minimum qualification: GCE O-Levels or Diploma

Why Join Us

• Gain hands-on experience in a dynamic IT operations environment
• Learn from experienced professionals and grow your career in networking and systems support
• Be part of a collaborative and supportive team culture