Material Planner (Shift / Work from Home Available)

ALWAYSHIRED PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading logistics company in Singapore seeks a Customer Account Manager to oversee customer accounts, focusing on supply chain performance and delivery issues. Ideal candidates will have strong customer service skills, proficiency in Excel, and preferably knowledge of SAP. The role offers flexible working hours, including work from home on weekends.

Qualifications

• Experience in customer account management.
• Ability to analyze supply chain performance metrics.
• Proficiency in Excel is required.

Responsibilities

• Serve as the primary point of contact for assigned customer accounts.
• Handle customer inquiries with fast resolution.
• Provide regular updates/reports on production schedules.

Skills

Customer service skills

Problem-solving

Communication skills

Tools

SAP

Microsoft Excel

Job description

Salary up to $4500

Working time: 7am - 3pm OR 3pm - 11pm (Can Choose Shift)

Work Location: Tampines (Near IKEA)

Work Day: Wednesday - Sunday (Work from Home on Saturday & Sunday)

Job Responsibilities:

• Serve as the primary point of contact for assigned customer accounts regarding planning, delivery and supply issues.
• Handle customer inquiries professionally, ensuring fast resolution and high customer satisfaction.
• Provide regular and ad-hoc updates/reports to customers on production schedules, delivery timelines, and order status.
• Analyze supply chain performance metrics and support root cause analysis for missed targets
• Participate in continuous improvement initiatives to enhance planning accuracy and supply chain performance.
• Monitor production schedules and ensure alignment with customer delivery requirements.

Requirements:

• SAP/MRP knowledge is an added advantage
• Proficient in Microsoft Excel

We regret to inform that only shortlisted candidates will be notified.