Mastercard Follow Up Officer (Banking/ East / Office Hours)

Monday-Fri, Office hours

Responsibilities:

• Highly motivated individuals to promote MasterCard to existing customers of various consumer segments by cross-selling the value propositions of the credit cards.

• Engage & build good relationships with customers & deliver a good client experience.

• Good follow-up skills and ensure customers’ applications and documentation are completed for processing timely.

• Required to meet performance standards, business goals, and targets.

• Able to present effectively and communicate comfortably to customers face-to-face or through telemarketing activities.

Requirements:

• Candidate must be confident, meticulous, possess good interpersonal and follow-up skills.
• Candidate needs to have good communication & customer service skills.
• Sales-oriented and a self-motivated candidate to excel in targets and goals.
• A team player with the ability to multi-task & thrive in a fast-paced work environment.
• Computer literate, proficient with the use of MS Office & Outlook.