Mastercard Follow Up Officer (Banking/ 12 Months Contract/ Office Hours)

Monday - Fri, 9am - 6pm

Duration: 12 Months

Responsibilities:

• Highly motivated individuals to promote MasterCard to existing customers of various consumer segments by cross-selling the value propositions of the credit cards.
• Engage & build good relationships with customers & deliver a good client experience.
• Good follow-up skills and ensure customers’ applications and documentation are completed for processing timely.
• Required to meet performance standards, business goals, and targets.
• Able to present effectively and communicate comfortably to customers face-to-face or through telemarketing activities.

Qualifications:

• The candidate must be confident, meticulous, and possess good interpersonal and follow-up skills.
• Candidate needs to have good communication & customer service skills.
• Sales-oriented and a self-motivated candidate to excel in targets and goals.
• A team player with the ability to multi-task & thrive in a fast-paced work environment.
• Computer literate, proficient with the use of MS Office & Outlook.
• Candidates without work experience may apply.

Kindly note that only shortlisted candidates will be contacted.

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