Master Trainer (Field - PTU/WWT)

Neste; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

Neste in Singapore seeks a Master Trainer to develop, deliver and continuously improve field and operations training for PTU/WWT operators at the Tuas refinery. You will translate complex process knowledge into practical training content, ensure frontline workforce competence and operational readiness through hands-on field learning.

Collaborating with Operations Managers, Day Shift and SMEs, you will tailor programs, assess progress via Verification of Competence, and document outcomes to

Qualifications

• 8+ years of PTU/WWT field operator experience.
• Detail-oriented with high standards for training quality.
• Experience delivering training programs, coaching and field assessment.

Responsibilities

• Design, develop, or refine classroom and field training materials for the Operations Developmental Program.
• Deliver structured field-based training adhering to safety standards and procedures.
• Lead training programs including New Process Technician Training and competence initiatives.
• Develop field training materials and assessment tools; document performance outcomes.
• Identify skill gaps and propose development plans to supervisors and trainers.

Skills

Training delivery

Curriculum design

Coaching

Assessment

Safety culture

Stakeholder collaboration

Job description

Are you looking for a career in an inspiring, global environment where your expertise makes a difference? At Neste, you will be working for the world’s leading producer of renewable diesel and sustainable aviation fuel, which enable our customers to reduce their greenhouse gas emissions.

We are looking for you, Master Trainer (Field – PTU/WWT)

to our Competence Development team in Tuas location etc.

You will focus on developing, delivering, and continuously improving operational and field-related training programs for field operators at the Neste Singapore Refinery for PTU/WWT production line. The role ensures frontline workforce competence and operational readiness through high-impact, hands‑on field‑based learning, ultimately supporting safe and reliable operations. The Master Field Trainer translates complex operational knowledge into practical and applicable training content while fostering a culture of operational discipline and continuous improvement. This role also includes assessing trainee progress through Verification of Competence (VOC) assessments, documenting performance outcomes, and developing field‑related training materials that accurately reflect actual site practices and standards. In this job you will work closely with Operations Managers, Day SI, Shift Supervisors and Shift Trainers to align workforce needs and training priorities, SMEs to integrate operational learnings into field coaching and training material development, and the CD Team to coordinate the training calendar and License to Operate (L2O) support.

In our team, you will work in a team that values the courage to be open and honest in discussions, care for team member’s well‑being and foster seamless cooperation without boundaries. Together with your expertise, we can do meaningful work to drive Neste forward.

Reasons to join

We operate in an inspiring and evolving business environment as a global leader in renewable fuels. We contribute to Neste’s success by living our values every day: we care, we have courage, we cooperate.

We prioritize safety at all times and in every location. We strive to create a positive and impactful work environment.

Transformation brings new possibilities and fosters our courage and curiosity. As a global company, we support personal development with versatile learning and career opportunities. Collaboration is key, and we believe in flexible, smart ways of working. We work at the office at least three days a week to ensure seamless teamwork and a sense of belonging.

More about the job

Your role in our team

Training Program Development & Review

• Collaborate with Subject Matter Experts (SMEs) to design, develop, or refine both classroom and field‑related training materials as part of the Operations Developmental Program.
• Ensure all training content is up to date and aligned with process changes, incident learnings, and technology upgrades to maintain operational relevance and effectiveness.

Operational Training Execution

• Deliver structured field‑based training that adheres to operational standards, safety protocols, and procedures. Conduct training sessions covering normal, abnormal, and emergency operating situations to enhance operational skills, reinforce safe behaviours, and strengthen field competence.

Competence Development & Assurance

• Lead the implementation of training and development programs, including the New Process Technician Training Program, BOM, and other competence‑related initiatives.
• Develop field training materials and assessment tools to support these programs.
• Identify skill gaps through continuous observation and evaluation, recommend targeted development plans to supervisors, deputy supervisors, and shift trainers, and ensure accurate documentation and administration of individual performance outcomes as part of the competence assurance framework.

Keys to success in this role / The best combination to succeed in this role

• Minimum 8 years of working experience in PTU/WWT field operator role with strong Operational knowledge of plant operations.
• Detail‑oriented and capable of maintaining high standards of quality in training program and assessments.
• Significant experience in delivering training programs, coaching and assessing in field operational setting.
• Responsible attitude and safety‑oriented mindset

Other strengths we value

• Responsible attitude and safety‑oriented mindset.
• Collaboration and Teamwork
• Commitment to Continuous Improvement

Depending on the location and the requirements of the position, the process may include a health examination (with a drug test) and/or a security clearance.

Neste in brief

Neste (NESTE, Nasdaq Helsinki) is the world's leading producer of renewable diesel and sustainable aviation fuel (SAF), with production on three continents. The company’s renewables production capacity is expected to reach 6.8 million tons annually in 2027. Neste also produces high‑quality oil products at its Porvoo refinery in Finland. The company has a network of nearly 1,000 fuel stations with expanding service offering, such as EV charging, in Finland and in the Baltics.

Neste’s strategy focuses on growth in renewable fuels, which help its customers to reduce their greenhouse gas emissions. Neste is included in many international indices for its sustainability performance. In 2025, Neste's revenue stood at EUR 19.0 billion. Read more: neste.com