Massage Therapist

MORROW; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading wellness company in Singapore is seeking a dedicated Massage Therapist to deliver exceptional treatments while ensuring client comfort and safety. The ideal candidate should have a valid massage certificate and at least 2 years of experience. The individual will play a vital role in enhancing guest satisfaction by providing personalized experiences and maintaining high operational standards. Competitive compensation and growth opportunities are offered.

Benefits

Competitive compensation

Team benefits

Pathways for growth

Qualifications

• At least 2 years of experience as a Spa/Massage therapist.
• Possess a valid certificate in massage services.
• Good communication skills with a warm, caring attitude towards guests.

Responsibilities

• Perform a variety of massage services prioritizing guest comfort and safety.
• Assess guest needs and inquire about contraindications before each service.
• Keep all treatment rooms and recovery zone areas clean and neat at all times.

Skills

Good communication skills

Warm, caring attitude

Exceptional service delivery

Education

Valid certificate in massage services (CIBTAC/CIDESCO/ITEC/WSQ)

Job description

Job Title: Massage Therapist

Location: Morrow Flagship - Singapore

Reports To: Recovery Zone Manager

About Morrow

Morrow Health is redefining preventive healthcare by integrating precision medicine, digital tools, and lifestyle interventions in a seamless ecosystem. Our flagship centre in Singapore combines a medical clinic with a next-generation lifestyle facility, supported by AI, health coaching, and the latest in diagnostics and recovery modalities.

At Morrow, we are guided by two sets of commitments:

Our Operating Principles - how we work and hold ourselves accountable as a team:

Mindful. Ownership. Rhythm. Winning Together.

Our Brand Promises - what we bring to our clients and the lens for everything we create:

Connection. Impact. Trust. Empowerment. (CITE)

This isn't just medicine. It's a movement. If you are ready to shape the future of longevity care and make a lasting impact, join us in redefining healthcare for Singapore and the world.

Role Overview

As the Massage Therapist, you will be responsible for providing professional and exceptional massage and body treatments, ensuring client comfort and safety, maintaining a clean and organized work environment, and contributing to the overall operational efficiency and guest satisfaction of the establishment.

You are responsible for delivering treatments offered by Morrow, building a deep personal connection with members. You will also play a critical role in driving future bookings with returning members, educating members on the treatment benefits, and ensuring that value is consistently realised. By living and modelling the six pillars in your own life, you will be able to speak authentically and confidently about the benefits offered by the Recovery Zone. You will also work closely with the rest of the Recovery Zone team to ensure the best possible experience for all members at the Recovery Zone.

Key Responsibilities

Deliver exceptional treatments:

• Perform a variety of massage services using appropriate tools and products. Provide face and body treatments including facials, scrubs, wraps, and hydrotherapy, always prioritizing guest comfort and safety
  
  

Provide Guest-focused care:

• Assess guest needs and inquire/ read about their contraindications (e.g., allergies, high blood pressure, pregnancy) before each service
• Be punctual for all appointments and thoroughly review them post-treatment, including entering preferences and notes of each guest into the system
• Escort guests to and from treatment rooms, checking in to ensure their comfort throughout the service
• Courteously interact with guests, answering all spa and wellness centre related questions
• Handle inappropriate guest behaviour by following standard operating procedures, which may include stopping a treatment and informing a supervisor
  
  

Maintain a pristine environment:

• Keep all treatment rooms and recovery zone areas clean and neat at all times
• Keep the treatment room, rest area clean and neat at all times, arranging tools, equipment and linen meticulously
• Clean, maintain, and sterilize tools
• Dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift
  
  

Operational support:

• Assist in the operations as needed, including the Reception area, Retail Area, Relaxation Area, Preparation Room, and Recovery Zone areas
• Maintain an accurate inventory of supplies for treatment rooms
• Report any dysfunctional equipment to the Recovery Zone Manager promptly
  
  

Professional Development & Teamwork:

• Stay up-to-date with current techniques and modalities in your field
• Attend daily line-ups, weekly, and monthly Recovery Zone meetings
• Assist and perform various demonstrations and events as required
• Adhere to all internal standards and procedures to ensure a consistently high standard of service throughout the Recovery Zone
• Monitor and stick to your time schedule throughout the day
• Perform all daily assigned massage therapist tasks and other duties as assigned by your supervisor, maintaining a friendly and professional business attitude
  
  

Requirements

Qualifications & Experience:

• Possess a valid certificate in massage services (E.g. CIBTAC/CIDESCO/ITEC/WSQ qualifications)
• At least 2 years of experience as a Spa/Massage therapist
• Good communication skills with a warm, caring attitude towards guests and Morrow members
  
  

Nice to Have

• Excellent language skills
• Experience in luxury spas
  
  

Why Join Us

If you're a dedicated Massage Therapist passionate about wellness and delivering exceptional service, we encourage you to apply! This is a rare chance to join a pre-opening team and to expand your knowledge on other wellness offerings. We offer competitive compensation, team benefits, and pathways for growth as we expand regionally.

Morrow Health Pte Ltd is an equal opportunity employer committed to building a diverse and inclusive team.