Marketing Manager

CENTURY HR SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the cleaning industry is seeking a Cleaning Services Manager to oversee operations in Ang Mo Kio. The role involves managing cleaning staff, ensuring service quality, and maintaining client relations. The ideal candidate will possess strong leadership and problem-solving skills, with prior experience in the cleaning sector.

Qualifications

• Experience in cleaning roles required, potentially as a supervisor.
• Strong leadership skills needed to motivate and supervise teams.
• Excellent communication skills to interact with diverse stakeholders.

Responsibilities

• Oversee cleaning staff and coordinate schedules for optimal coverage.
• Monitor service quality and conduct inspections regularly.
• Address and resolve client inquiries and complaints effectively.

Skills

Leadership and Team Management

Communication and Interpersonal Skills

Problem-Solving

Organizational Skills

Knowledge of Cleaning Procedures and Practices

Education

Prior experience in the cleaning industry

Job description

A Cleaning Services Manager in Ang Mo Kio is responsible for overseeing and ensuring the effective operation of cleaning services at various sites , including day-to-day manpower coordination, monitoring service quality, and managing client feedback. They may also be involved in recruiting, training, and supervising cleaning staff.

Here's a more detailed look at the role:

Key Responsibilities:

• Manpower Coordination: Managing and scheduling cleaning staff, ensuring adequate coverage and efficient resource allocation.
• Service Quality: Monitoring the quality of cleaning services, conducting inspections, and addressing any issues to maintain high standards.
• Client Relations: Handling client inquiries, addressing feedback, and resolving any concerns related to cleaning services.
• Operational Management: Implementing and managing cleaning schedules, work plans, and procedures to ensure smooth and efficient operations.
• Team Management: Recruiting, training, and supervising cleaning staff to maintain a skilled and motivated workforce.
• Incident Management: Addressing on-site incidents, providing immediate solutions, and reporting to management.
• Safety: Ensuring compliance with relevant safety regulations and procedures in the cleaning industry.

Skills and Qualifications:

• Experience: Prior experience in the cleaning industry, potentially starting as a cleaning operative or supervisor, is often required.
• Leadership and Team Management: Ability to lead, motivate, and supervise a team of cleaning staff.
• Communication and Interpersonal Skills: Strong communication skills to effectively interact with clients, staff, and management.
• Problem-Solving: Ability to identify and resolve operational issues efficiently.
• Organizational Skills: Ability to plan, schedule, and coordinate cleaning operations effectively.
• Knowledge of Cleaning Procedures and Practices: Familiarity with cleaning industry regulations, safety standards, and best practices.