Marketing & Communications Manager

Job Summary

To support with marketing and communications across COMO Metropolitan Singapore. On-property presence required.

The role will focus on marketing campaigns, social media, brand collaborations, events and communications, in order to drive brand awareness and engagement to the hotel. The role reports directly to the hotel’s Director of Sales and Marketing.

Tasks/Responsibilities:

• In charge of the overall marketing strategies for the hotel to drive business, including but not limited to rooms and F&B revenue.
• Collaborate with Business Units (BU’s) to align marketing strategies across the organization.
• Responsible for the overall integrated marketing strategy:
  • Driving external positioning and brand identity,
  • Ensure alignment with the sales strategy and plans,
  • Collaborates closely with the Sales, Marketing & Communications, Copywriting & Content, and creative teams to ensure a holistic integration:
    • including digital marketing, social channels, CRM and related assets.
    • Develop a measurements framework to demonstrate attribution to brand-lift and sales.
• Manage our creative services, design and strategic support resources; collaborating closely with the Sales, Marketing & Communications, Copywriting & Content, Creative teams and Corporate Sales & Marketing teams to develop the overall content marketing plans.
• Manage the team to develop and execute our collaterals including consumer, industry, trade, and corporate.
• Strategic planning, alignment, development and execution of hotel’s communication plans.
• Execute digital marketing strategies across all areas, including but not limited to rooms, F&B, and events.
• Develop CMS Marketing Policies and Procedures.
• Manage and control marketing budgets.

Role profile:

• Education degree within Hospitality or Marketing & Communications
• A minimum of 5 years’ experience in a Hotel Marketing and/or Communications role and/or Events Management role
• Experience in the luxury travel industry preferred
• Fluency in English oral and written with excellent writing skills
• Experience with developing a social media calendar, copywriting and collaborations with influencers/content creators
• Excellent communication skills
• The ability to write a press release
• A self-starter and team player
• Proven record in being able to organize, plan and prioritize and manage own time