Marketing and Business Support Executive

Pacific Asset Management, LLC; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A strategic Insurtech company in Singapore seeks a Marketing and Business Support Executive to support its global marketing function. The role involves coordinating marketing events, managing logistics, and assisting customer success operations. Ideal candidates should possess strong communication, project management, and analytical skills. This role offers career growth within a collaborative team environment and various employee benefits.

Benefits

23 days of annual leave with option to buy/sell more days

Comprehensive private insurance coverage

Access to Employee Assistance Program

Time off for volunteering

Qualifications

• Excellent written and verbal communication skills are essential for creating marketing materials.
• Being highly organized and able to handle multiple tasks with close attention to detail is essential.
• The ability to analyze data, track campaign performance, and make data-driven decisions is crucial.
• Managing multiple campaigns, budgets, and deadlines requires strong project management skills.
• Proficiency in Microsoft Office Suite and marketing software is required.
• Building relationships with stakeholders and working effectively within a team requires strong interpersonal skills.

Responsibilities

• Support the coordination and logistics for events and corporate functions.
• Assist in organizing internal team and company events.
• Maintain global events calendar between regions.
• Assist in tracking marketing activities and performance metrics for reporting.
• Provide ad-hoc Customer Success support to clients.
• Plan and execute global team meetings and events.

Skills

Communication skills

Organisational skills

Analytical skills

Project management skills

Technical skills

Interpersonal skills

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office Suite

CRM (HubSpot)

analytics tools

social media platforms

Job description

Marketing and Business Support Executive page is loaded

Marketing and Business Support Executive

Apply locations Singapore, Singapore time type Full time posted on Posted 26 Days Ago job requisition id R14834

Job Title

Marketing and Business Support Executive

Job Description

UnderwriteMe is a UK based Insurtech creating disruptive SaaS solutions for the insurance industry. We are on a mission to make life insurance more widely accessible, providing technology to ensure people and their loved ones are protected when the inevitable happens.

We are wholly owned by Pacific Life, but operate as an autonomous business within the company. This gives us the best of both worlds - the freedom to act like a technology scale-up, with the stability of a large company meaning longer-term thinking and no last minute pivots to gain our next funding round. Pacific Life Re became 100% shareholder of UnderwriteMe in 2017 given the strategic synergy with its reinsurance business.

UnderwriteMe has two main products we sell to customers:

• Decision Platform - a B2B enterprise platform that provides a best-in-market Underwriting Rules Engine used by over 30 insurers to power their underwriting decisions. The product is sold across UK & Ireland, Asia-Pacific and North America. The platform combines our engine with technology to source and process third-party information supporting underwriting decisions for insurers. We are already working on capabilities, powered by AI, to make these decisions even more efficient.

• Protection Platform - a B2B2C marketplace used by over 15,000 advisors to power quoting and purchase of protection products in the UK. We currently deliver 16% of the UK markets protection policies and we are already working to increase our reach.

About The Role

The Marketing & Business Support Executive plays a key part in supporting the global marketing function, RevOps team and the CRCO, playing an important coordination and execution role across these areas, including marketing operations, customer success, administrative tasks and travel logistics.

In this role, you will report to the Senior Marketing Executive and assist in planning and delivering internal and external events, maintain global calendars and CRM data, and provide logistical and reporting support for marketing initiatives. You will manage diary scheduling, prepare meeting materials, and coordinate international travel and expenses for the CRCO. You will be a key liaison for internal visitors and event planning. In addition, you will provide a supporting role for our customer success operations.

What you will be Doing

Marketing Support

• Support the coordination and logistics for local and international events, conferences, and corporate functions as needed.
• Assist in organising internal team and company events.
• Maintain global events calendar between regions.
• Regular input and maintenance of CRM data to ensure accuracy and data hygiene.
• Assist in tracking marketing activities, performance metrics and collect feedback, to support reporting, analysis and decision making.
• Assist with compiling reports and presentations for internal stakeholders.
• Provide global marketing admin and operational support as needed.

Customer Success Support

• You will provide ad-hoc Customer Success support activities to our clients, this may include supporting client planning, review meetings and other regular engagement activities.

Administrative Support

• Efficiently manage and maintain the CRCO’s calendar, including scheduling meetings, appointments, and travel arrangements across multiple time zones while prioritising critical engagements.
• Plan, organise and execute global team meetings, events, socials activities and engagement initiatives to foster team collaboration.

Travel & Expense Management

• Organise and manage international travel arrangements and itineraries, ensuring seamless logistics and compliance with visa and entry requirements.
• Process and track expense reports, reimbursements, and vendor invoices, ensuring timely submission and accuracy in alignment with company policies.

What type of person fits the role:

• Communication skills: Excellent written and verbal communication skills are essential for creating marketing materials, presenting strategies, and collaborating with team members.

• Organisational skills:Being highly organised and able to handle multiple tasks with close attention to detail is essential

• Analytical skills: The ability to analyse data, track campaign performance, and make data-driven decisions is crucial.

• Project management skills: Managing multiple campaigns, budgets, and deadlines requires strong project management skills.

• Technical skills: Proficiency in Microsoft Office Suite, marketing software (CRM ideally HubSpot, analytics tools), and social media platforms is required.

• Interpersonal skills: Building relationships with stakeholders and working effectively within a team requires strong interpersonal skills.

About UnderwriteMe

UnderwriteMe is an Insurtech software business and subsidiary of Pacific Life Re (PL Re), a global life and pensions reinsurance firm. We have a vision to help everyone purchase protection insurance by using data and disruptive technology to transform our partners and markets in order to make their underwriting processes as quick and efficient as possible.

Our core products are:
• a best-in-market Underwriting Rules Engine which can be used to automate any structured data within the underwriting journey, and which is sold in the UK & Ireland, Asia-Pacific and North America
• the Protection Platform, an end-to-end quote and buy marketplace for Protection in the UK

Working for UnderwriteMe

Joining UnderwriteMe means being part of a technology company that is committed to bringing a fresh and dynamic approach to insurance. You’d be working with a team of highly technical experts made up of people with backgrounds in software, fintech, and insurance. Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step.

Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.

Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and wellbeing initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events, and overseeing volunteering opportunities.

Benefits

Leave

• 23 days of annual leave with option to buy/sell more days

• Adoption and fertility leave

• Generous enhanced parental leave

Healthcare

• Comprehensive private insurance coverage for employee and dependents

• Group Term Life Insurance coverage of 5x basic annual salary, Group Accelerated CI of 1x annual basic salary and Group Accidental Death & Dismemberment of 3x annual basic salary

• Optical & Dental benefits

• Additional flexi benefits

Wellness

• Access to Employee Assistance Program

• Time off for volunteering

• Charitable matching of employee donations

As part of our commitment to accessibility for all, UnderwriteMe will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs, and we will consult with you to ensure suitable accommodation is provided.

UnderwriteMe Values

Please click here to view our company values

UnderwriteMe is transforming the life insurance industry through technology by bringing Insurers, Intermediaries and Customers closer together in the marketplace. We recognise the need to change the life insurance application journey from a complicated, inefficient experience to one that makes the buying process easier and faster for customers and advisers alike. Founded in 2012, our journey started with the Underwriting Rules Engine and Protection Platform in the UK, and we have now grown to become a leading InsurTech provider across Europe, Asia and Australia.