Marketing Admin (Maritime Industry) #ESY

Recruit Express Pte Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A maritime industry leader in Singapore seeks a Marketing Admin to manage customer inquiries and support the SEA team with data analysis. The ideal candidate will handle various customer service tasks, update schedules, and communicate pricing changes. Excellent communication and analytical skills are required, with a focus on customer relationship management. Interested candidates should send their resumes to the provided email address.

Qualifications

• Strong customer service skills to manage Singapore customers.
• Ability to analyze and communicate market data effectively.
• Experience with shipping and logistics operations.

Responsibilities

• Act as a filter for queries related to customers’ rates.
• Update weekly sailing schedules for customers.
• Handle enquiries related to quotations and shipment schedules.

Skills

Customer relationship management

Data analysis

Communication skills

Market analysis

Tools

Excel

Job description

Marketing Admin (Maritime Industry) #ESY

Singapore | Posted: Oct 10, 2025

Job scope:

• Acts as a filter for SEA Team on Tariff’s queries / SEA Agents enquires which are related to benchmark / Customers’ Rates
• Update Weekly Sailing Schedule for Singapore Customers.
• Handles/manages Singapore customers.
• Able to handle enquiries related to quotations, shipment schedules, etc
• To send out all Notice Announcements relating but not limited to Surcharges Implementation to SEA Team’s POLs & Customers.
• Follow-up & collate feedbacks and tabulate into excel.
• Informs SEA POLs/Non-Tender Customers whenever there is sudden Rates Reduction/Rates Restoration needed & to update Tariff Team for rates expiry according to sectorial lanes.
• Sends out Monthly Benchmark to SEA POLs once Marketing PICs have updated the Grids.
• Sends out Monthly Rates Grid to our team’s Global (Non-Tender) Accounts once the Grids are updated.
• Updates & inform all EASIA/SASIA POLs on Weekly Service Utilization.
• Prepare and update Competitor Analysis; &
• Complete any tasks requested by the Head of Department.
• Identify demand of assigned customers and address the needs with our network of services;
• Troubleshooting of any issues/disputes/claims raised by assigned customers and resolve them timely and cordially;
• Handle and set optimum regional pricing policies for assigned regions, in collaboration with trade departments;
• Understand business seasonality and dynamics of the assigned regions;
• Handle and set marketing objectives for assigned agents;
• Appraise and review the performance of assigned agents;
• Thorough understanding of internal working processes and execute them with efficiency;

Interested candidates, please email your resume to [e-mail]

Anna See Sing Yee
CEI Reg R25157535
Recruit Express Pte Ltd
EA License No: 99C4599

We regret that only shortlisted candidates will be contacted