Market Responsibility Specialist, YouTube Trust and Safety (English, Korean)

Google; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Market Responsibility Specialist for YouTube's Trust and Safety team. This role focuses on creating a secure environment for users by addressing online content concerns and navigating legal frameworks. The ideal candidate will have extensive experience in data analytics and Trust and Safety, with fluency in English and Korean. Join a dynamic team that thrives on innovation and creativity, where your insights will help shape a safer online community. Embrace the opportunity to work at the intersection of technology and creativity, making a significant impact in the digital landscape.

Qualifications

• 7 years of experience in relevant fields like data analytics and Trust and Safety.
• Fluent in English and Korean for effective communication.

Responsibilities

• Monitor trends and collaborate with teams to identify abuse in the market.
• Communicate policy improvements based on market nuances.

Skills

Data Analytics

Trust and Safety

Cybersecurity

SQL

Project Management

Problem-Solving

Education

Bachelor's Degree

Tools

Spreadsheet Software

Job description

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Market Responsibility Specialist, YouTube Trust and Safety (English, Korean)

Google will prioritize applicants who have a current right to work in Singapore and do not require visa sponsorship.

Bachelor's degree or equivalent practical experience.

7 years of experience in data analytics, Trust and Safety, policy, regulations, cybersecurity, escalations, or related fields.

Fluent in English and Korean to support client relationship management in this region.

Preferred qualifications:

• Knowledge of current and emerging policy trends related to online content platforms and digital media.
• Ability to build relationships with cross-functional partners across geographies.
• Proactive in a fast-paced environment, with experience managing cross-functional projects.
• Excellent organizational and project management skills with attention to detail.
• Strong problem-solving skills, data-driven strategy, experience with SQL and spreadsheet software.

About the job

YouTube’s Trust & Safety team is dedicated to creating a safe environment for users, viewers, and content creators worldwide. We address online content concerns, navigate legal frameworks, and enforce policies to enhance the YouTube experience, internet safety, and free speech.

We believe everyone deserves a voice and that sharing stories fosters community. We work at the intersection of technology and creativity, moving quickly to explore new ideas, solve problems, and have fun together.

Responsibilities

• Monitor sources, collaborate with teams, and leverage local market insights to identify abuse trends in Korea, monitor sensitive events, and highlight ecosystem risks.
• Communicate fluently in Korean and English to suggest policy improvements based on market nuances, support language detection, automation, and local product launches.
• Prepare for major market events, support sensitive escalations, and facilitate news-related product launches for Korea.
• Assess risks, prepare action plans based on market knowledge, and serve as the main contact for regional escalations.
• This role may involve exposure to graphic, controversial, or upsetting content.

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