Marine Service Engineer: On-site Electrical & Control Expert

Focal Search Pte Ltd; Singapore; On-site; SGD 55,000 - 80,000; Full time

Job summary

A leading engineering firm in Singapore seeks a seasoned professional to provide technical support and customer service in Southeast Asia. Key responsibilities include maintaining customer relationships, resolving product issues, and providing on-site training. Candidates should have a degree in Electrical or Mechanical Engineering and substantial experience in the field, coupled with a strong commitment to customer service. Travel throughout the region is required, and knowledge of specific control systems is beneficial.

Qualifications

• 5+ years of relevant experience in technical roles.
• Willingness to travel throughout Southeast Asia and Asia Pacific.
• Familiarity with KDI and John Deere control systems preferred.

Responsibilities

• Provide standby assistance and emergency customer service.
• Assign maintenance duties and technical assistance to distributors.
• Offer on-site training for clients based on project complexity.
• Create systematic service reports for clients.
• Investigate consumer concerns regarding product malfunctions.

Skills

Problem-solving abilities

Team-oriented

Customer service focus

Knowledge of electrical and control systems

Education

Diploma or degree in Electrical/Mechanical Engineering

Job description

A leading engineering firm in Singapore seeks a seasoned professional to provide technical support and customer service in Southeast Asia. Key responsibilities include maintaining customer relationships, resolving product issues, and providing on-site training. Candidates should have a degree in Electrical or Mechanical Engineering and substantial experience in the field, coupled with a strong commitment to customer service. Travel throughout the region is required, and knowledge of specific control systems is beneficial.