Marine Field Service Engineer- (Junior /Senior)-LY12

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Marine Field Service Engineer responsible for commissioning and troubleshooting marine generators. This role requires a diploma or degree in Electrical/Mechanical Engineering and at least 5 years of relevant experience. Candidates should be willing to travel within the Asia Pacific and Southeast Asia regions. A competitive salary range is offered, along with additional benefits.

Benefits

13th month salary

SGD 250 transport allowance

Qualifications

• At least 5 years of relevant experience in engineering.
• Comfortable with traveling in Asia Pacific and Southeast Asia.
• Candidates with equivalent professional background will be considered.

Responsibilities

• Commissioning, troubleshooting, and repairing marine generators.
• Providing after-sales technical support and maintenance.
• Investigating customer complaints related to product failures.

Skills

Marine Generator assembly and repair

Electrical and control systems experience

Technical support and troubleshooting

Education

Diploma/degree in Electrical/Mechanical Engineering

Job description

Position Title: Field Service Engineer

• Working Location: Jurong East
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range (Junior) : SGD 3,500 to SGD 5,000 monthly, 13th month, SGD 250 transport allowance
• Salary range (Senior) : SGD 3,500 to SGD 5,000 monthly, 13th month, SGD 250 transport allowance

Interested applicants can also send your resume to WA: [phone] (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Basic Functions
We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities

• Standby support and emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous