Marine Dealer Development Executive

Volvo Penta; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Volvo Penta is seeking a dedicated individual for a role focused on dealer development and customer support within the marine sector. You will work closely with various stakeholders, managing key responsibilities such as training, strategy development, and fostering strong relationships. This position offers the chance to make a significant impact on sustainable transport solutions while collaborating with a diverse team committed to excellence.

Qualifications

• Diploma in Business Studies with good administrative knowledge.
• Experience in an engineering environment is desirable.
• Willingness to travel for work with HQ and dealers.

Responsibilities

• Coordinate regular meetings with HQ to discuss performance.
• Identify inefficiencies and new business opportunities.
• Develop and implement business strategies with internal teams.

Skills

Interpersonal skills

Administrative knowledge

Proficient in MS Excel

Proficient in MS Word

Proficient in Power BI

Education

Diploma in Business Studies or equivalent

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Job Purpose

• Dealer Development
• Competence development
• Customer support - aftermarket
• Warranty claims, administration, development
• Provide training for in-house systems

Job Duties & Responsibilities

• Meet with HQ on business alignment, KPI, areas of improvement
• Coordinate regular meetings within the department to manage activities/issues
• Identify inefficiencies in productivity and performance
• Identify new business opportunities
• Build and maintain relationships
• Develop and implement strategies
• Collaborate with internal teams
• Support training programs, seminars, and roadshows
• Manage Business Partner License (BPM) yearly billing
• Conduct marine specialized dealer assessments (BPM)
• Update dealer contact information via surveys (BPM)
• Manage material returns to HQ for analysis
• Keep records of CS stock, engine inventory, and stock on loan
• Process warranty claims, working with CS on a weekly basis
• Develop KPIs in collaboration with HQ and dealer network
• Research innovative ways to improve the business model through technology and resources
• Build relationships with dealers and customers, developing strategies to expand the customer base
• Drive revenue growth by nurturing new leads and partnerships
• Work with customer support and dealers to process warranty claims promptly
• Place parts orders for warranty jobs
• Conduct yearly warranty audits
• Collaborate with HQ on warranty waste management
• Perform annual warranty access reviews

Job Requirements

• Diploma in Business Studies or equivalent, with good administrative knowledge
• Proficient in MS Excel, Word, Power BI
• Willing to travel to HQ and dealer locations
• Experience in an engineering environment
• Ability to hold regular meetings with HQ
• Good interpersonal skills to build rapport across all levels

We value your data privacy and do not accept applications via mail.

Who We Are And What We Believe In

We are committed to shaping the future of efficient, safe, and sustainable transport solutions. Joining Volvo Group offers you the opportunity to work with some of the most talented and innovative professionals in the field. Our culture of care, inclusiveness, and empowerment unites nearly 100,000 people worldwide.

At Volvo Penta, a leading supplier of engines and drive systems for marine and industrial applications, you will be part of a diverse team that values passion, trust, and embracing change. We aim to make our customers win and leave society in better shape for future generations.