Marine Dealer Development Executive

Borr Drilling; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading company in sustainable transport solutions seeks a professional to enhance dealer development and customer support. This role involves coordinating activities, improving departmental productivity, and building strong relationships with customers and dealers. You will contribute to strategic initiatives that drive revenue growth while working alongside innovative teams committed to excellence.

Qualifications

• Strong administrative experience in a business environment.
• Willingness to travel to HQ and dealer locations.
• Experience working in an engineering setting.

Responsibilities

• Coordinate departmental meetings and manage business alignment.
• Build relationships with customers and dealers for revenue growth.
• Support training programs and manage warranty claims process.

Skills

Communication

Interpersonal skills

Analytical skills

Problem-solving

Education

Diploma in Business Studies or equivalent

Tools

MS Excel

MS Word

Power BI

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Job Purpose

• Dealer Development
• Competence Development
• Customer Support - Aftermarket
• Warranty Claims, Administration, Development
• Provide Training for In-house Systems

Job Duties & Responsibilities

• Meet with HQ on business alignment, KPI, and areas of improvement
• Coordinate regular departmental meetings to manage activities and issues
• Identify inefficiencies in departmental productivity and performance
• Identify new business opportunities
• Build and maintain relationships
• Develop and implement strategies
• Collaborate with internal teams
• Support training programs, seminars, and roadshows
• Manage Business Partner License (BPM) yearly billing
• Conduct marine specialized dealer assessments (BPM)
• Update dealer contact information via surveys (BPM)
• Send materials to HQ for analysis
• Keep records of CS stock, engine inventory, and stock on loan
• Process warranty claims in collaboration with CS team, with weekly updates
• Develop KPIs working with HQ and dealer network
• Research innovative ways to improve the business model through technology and resources
• Build relationships with dealers and customers, and develop strategies to expand the customer base
• Drive revenue growth by nurturing new leads and partnerships
• Work with customer support and dealers to process warranty claims promptly
• Place parts orders for warranty jobs
• Conduct yearly warranty audits
• Review warranty waste annually with HQ

Job Requirements

• Diploma in Business Studies or equivalent, with strong administrative experience
• Proficient in MS Excel, Word, and Power BI
• Willing to travel to HQ and dealer locations
• Experience in an engineering environment
• Ability to hold regular meetings with HQ
• Good interpersonal skills and ability to build rapport at all levels

We value your data privacy and therefore do not accept applications via mail.

Who We Are and What We Believe In

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates numerous career opportunities across our leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will work with some of the sharpest and most creative minds in our field to leave society in better shape for the next generation. We are passionate about our work and thrive on teamwork. We are nearly 100,000 people worldwide, united by a culture of care, inclusiveness, and empowerment.

Volvo Penta, a world-leading supplier of engines and complete drive systems for marine and industrial applications, is part of our global, diverse team of highly skilled professionals who work with passion, trust each other, and embrace change to stay ahead. We make our customers win.