Manufacturing IT Infrastructure Lead

ALPHA X TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

ALPHA X Technology PTE. LTD. in Singapore is seeking an IT Infrastructure Manager to lead enterprise LAN/WAN, data centre, and cybersecurity programs across multiple sites.

You will oversee service continuity, incident response, vendor management, and compliance with ISO 27001 while guiding a growing infrastructure team to support manufacturing and business operations. The role emphasizes strategic project delivery, budget stewardship, and scalable solutions to ensure high uptime and security.

Qualifications

• At least 8 years of experience managing and configuring enterprise LANs, WANs, WLANs, VPNs, firewalls and routing/switching.
• Proven experience leading an infrastructure team and meeting SLAs for service and application delivery.
• Strong knowledge of Active Directory, Group Policy, Microsoft Exchange / Microsoft 365, core switching and routing, SSL/IPSec, SAN and virtualization (VMware, Hyper-V).
• Solid experience in IT service management, including incident management, change control, backup, disaster recovery and business continuity.
• Hands-on experience troubleshooting hardware such as servers, routers, switches, modems and network interface cards.
• Good understanding of cybersecurity controls, endpoint protection, patch management, access control and infrastructure hardening.
• Strong communication, stakeholder management and negotiation skills, with the ability to make sound decisions under operational pressure.

Responsibilities

• Manage and oversee IT infrastructure operations across different sites to ensure stable, reliable services for manufacturing operations and timely incident resolution (target uptime 99.85%).
• Lead site infrastructure projects driven by Corporate IT, delivering them on schedule with minimal disruption to production.
• Support and enforce cybersecurity controls, infrastructure hardening, patch compliance, endpoint protection, access control and IT governance across sites.
• Coordinate with vendors, service providers, auditors, production teams and Corporate IT on support, maintenance, renewals, incident escalation and project execution; manage SLA performance.
• Act as the key communication point during critical incidents and major projects, explaining risks and actions to stakeholders while preserving production continuity.
• Lead the infrastructure team: assign priorities, monitor performance, maintain documentation, enforce SDR process and SOP compliance.
• Take responsibility for workplace safety and health in line with policy.
• Perform ad-hoc duties as required by the Company.

Skills

LAN/WAN/WLAN/VPN

Active Directory

MS Exchange/365

VMware/Hyper-V

ITIL/ITSM

Cybersecurity controls

Stakeholder management

Hardware troubleshooting

Tools

SSL/IPSec

Patch management tools

Job description

ALPHA X Technology PTE. LTD. in Singapore is seeking an IT Infrastructure Manager to lead enterprise LAN/WAN, data centre, and cybersecurity programs across multiple sites.

You will oversee service continuity, incident response, vendor management, and compliance with ISO 27001 while guiding a growing infrastructure team to support manufacturing and business operations. The role emphasizes strategic project delivery, budget stewardship, and scalable solutions to ensure high uptime and security.