Manager, Wholesale Loan Operations Center

1011 United Overseas Bank Ltd; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

1011 United Overseas Bank Ltd. is seeking an experienced Loans Operations professional to handle wholesale banking processes across multiple countries.

You will ensure accuracy in loan processing, account setup, and payment instructions, while maintaining strict control standards and timely cut-offs. The role requires 3-5 years of corporate loans ops experience, strong MS Office skills, and the ability to work under pressure with accurate data handling.

Qualifications

• Degree holder with 3-5 years of corporate loans operations experience.
• Proficient in Microsoft Office suite of applications, especially Excel and Word.
• Comfortable in data handling and analysis with Excel.
• Strong attention to detail and a high level of accuracy.
• Ability to multi-task and work under pressure to meet strict payment related cutoff times.
• Strong written and verbal communication and interpersonal skills.
• Able to work rotating shifts, including Singapore Public Holidays.

Responsibilities

• Loans Operations: process and approve a full spectrum of wholesale banking loan transactions for overseas branches and booking locations.
• Set up and maintain loan accounts in MCL and related systems based on approved credit documentation.
• Prepare, verify, and authorize payment instructions, remittances, and SWIFT messages.
• Process and approve accounting entries relating to loans, payments, fees, interest, deposits and GL transactions.
• Perform limit implementations in LES and related systems; conduct daily reconciliations and resolve discrepancies.
• Ensure transactions meet turnaround times, service levels, and compliance requirements.
• Act as escalation point for operational issues and support time-critical processing across countries/time zones.
• Support regular and ad-hoc operational reports and maintain proper records and filing.
• Contribute to process improvements and automation initiatives; cooperate with internal stakeholders.

Skills

MS Office

Excel

Word

Data analysis

Attention to detail

Multi-tasking

Communication skills

Education

Bachelor's degree in a related field

Tools

MS Office Suite

MCL/LES systems

Job description

Company: 1011 United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

KEY RESPONSIBILITIES / ACCOUNTABILITIES

• Loans Operations Process and approve a full spectrum of wholesale banking loan transactions, including loan disbursements, repayments, redemptions, rollovers, restructurings, amendments, and maintenance activities for overseas branches and booking locations.
• Process and approve loan account setup and maintenance in the Multi-Currency Loans System (MCL) and other related systems based on approved credit documentation and facility agreements.
• Prepare, verify, and authorize payment instructions, remittances, and SWIFT messages through relevant banking systems.
• Process and approve accounting and financial entries relating to loans, payments, fees, interest, deposits, and general ledger transactions.
• Perform and approve limit implementation and maintenance in the Loans & Limit Exposure System (LES) and related systems.
• Perform daily reconciliations, investigate outstanding items, and ensure timely resolution of discrepancies.
• Ensure all transactions are processed accurately and within prescribed turnaround times and service level agreements.
• Act as an escalation point for transaction-related issues, operational exceptions, and urgent processing matters during assigned shifts.
• Support time-critical loan processing activities across multiple countries and time zones to meet customer and market cut-off requirements.
• Maintain high standards of productivity, accuracy, customer service, and operational quality.
• Support the preparation of regular and ad-hoc operational reports and management information.
• Maintain proper records, filing and archival of loan documents and operational records.
• Support system testing, user acceptance testing and implementation activities when required.
• Assist in the updating of operational procedures, workflow documents and process manuals.
• Participate in process improvement and automation initiatives to enhance operational efficiency and controls.
• Collaborate with internal stakeholders to resolve operational issues and support business requirements.
• Adhere to MAS regulations, internal policies, standard operating procedures and control requirements.
• Ensure compliance with maker-checker controls and operational risk management standards.
• Identify and elevate potential control issues, operational risk events and processing errors.
• Support audit, compliance and regulatory reviews by providing required information and documentation.

KEY REQUIREMENTS

• Degree Holder with 3 - 5 years of corporate loans operations experience
• Proficient in Microsoft Office suite of applications especially Excel and Word
• Comfortable in data handling and analysis with Excel
• Strong attention to detail and a high level of accuracy
• Ability to multi-task and work under pressure to meet strict payment related cutoff times
• Strong oral and written communication & interpersonal skills with the ability to work independently with key stakeholders to resolve issues
• Self-motivated with initiative and a strong drive to achieve quality work
• Good team player
• Able to work rotating shifts, including Singapore Public Holidays.

Day Shift: 9:00am to 6:30pm

Afternoon Shift: 3:00pm to 12:30am

Night Shift: 12:00am to 9:30am

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer.

UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors.

All employment decisions at UOB are based on business needs, job requirements and qualifications.

If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.