Manager Transportation Operations APAC

North American Transportation Management Institute

Singapore

On-site

SGD 120,000 - 180,000

Full time

5 days ago

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Benefits offered by this job

Healthcare benefits

Job summary

Johnson & Johnson is seeking a Manager, Transportation Operations APAC to lead end-to-end transportation across Asia Pacific. You will drive on-time delivery, coordinate critical shipments, and partner with internal teams and external providers to optimize networks and costs.

The role requires 8+ years in transportation and strong leadership within a global, matrixed organization, with expertise in air, ocean, road, and multimodal networks.

Qualifications

8+ years of experience in transportation, logistics, or related operations.
Experience across APAC international transportation networks (air, ocean, road, parcel, multimodal).
Proven management of logistics service providers, freight forwarders, carriers, 3PLs, and customs partners.
Strong analytical, financial, stakeholder management, negotiation, and communication skills.
Ability to influence across functions in a matrix organization.

Responsibilities

Lead end-to-end transportation execution across APAC regional and inter-regional networks.
Drive on-time product delivery while managing performance across multiple modes.
Coordinate shipment prioritization and recovery during disruptions.
Own transportation performance and drive improvements in service, lead time, cost KPIs.
Lead governance and performance reviews with carriers, freight forwarders, and 3PLs.
Develop contingency plans and ensure rapid recovery with minimal impact.

Skills

Analytical skills

Financial acumen

Stakeholder management

Negotiation

Communication skills

Leadership

Education

Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or related field

Tools

TMS

ERP platforms

Control Tower

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: Supply Chain Deliver

Job Sub Function: Transportation Services

Job Category: Professional

All Job Posting Locations: Singapore, Singapore

Job Description

The Manager, Transportation Operations APAC is responsible for leading end-to-end transportation operations across Asia Pacific, ensuring the reliable, compliant, cost-effective, and resilient movement of products across regional and inter-regional networks. This role partners closely with Supply Chain, Planning, Procurement, Finance, Quality, Trade Compliance, Customer Service, external logistics providers, and global transportation teams to drive operational excellence, transportation reliability, supplier performance, cost optimization, and network transformation initiatives.

Key Responsibilities

Transportation Operations & Service Excellence

Lead end-to-end transportation execution across APAC regional and inter-regional networks, ensuring service reliability and business continuity.
Drive on-time product delivery while managing transportation performance across air, ocean, road, parcel, and multimodal modes.
Coordinate critical shipment prioritization and recovery actions during operational disruptions.

Performance & Supplier Management

Own transportation performance, driving improvements in service, lead time, quality, and cost KPIs.
Lead governance and performance reviews with carriers, freight forwarders, 3PLs, 4PLs, customs brokers, and Control Tower partners.
Establish corrective action plans and continuous improvement initiatives to enhance operational efficiency and reliability.

Risk & Business Continuity Management

Lead transportation response and mitigation strategies for disruptions including geopolitical events, capacity constraints, weather impacts, labor actions, and network interruptions.
Develop contingency plans and ensure rapid recovery while minimizing business and customer impact.
Provide clear stakeholder communication and escalation management during significant events.

Freight Spend & Value Creation

Oversee transportation budget performance, freight spend governance, and cost management activities.
Drive productivity initiatives through network optimization, mode selection, routing improvements, consolidation strategies, and supplier effectiveness.
Partner with Finance and Procurement to track savings, validate benefits, and support strategic sourcing activities.

Network Optimization & Transformation

Identify opportunities to improve transportation networks, service models, lead times, and cost structures.
Standardize processes, SOPs, reporting, governance frameworks, and operational best practices across the region.
Lead transportation-related transformation programs, Control Tower adoption, and operational excellence initiatives.

New Product & Lane Readiness

Support transportation readiness for new product introductions, business expansion, network changes, and new distribution flows.
Ensure transportation solutions meet quality, regulatory, trade compliance, and customer requirements.
Lead lane activation, implementation, stabilization, and transition to steady-state operations.

Quality & Compliance

Ensure transportation operations comply with applicable quality, regulatory, customs, and trade requirements.
Partner with Quality and Trade Compliance teams to manage transportation risks, investigations, CAPAs, and provider qualification activities.
Maintain adherence to product handling, storage, and temperature-control requirements.

Key Success Measures

Transportation reliability and service performance
On-time pickup and delivery execution
Business continuity and disruption recovery effectiveness
Freight spend management and productivity delivery
Supplier performance and governance effectiveness
Successful lane activations, NPI readiness, and transformation implementation
Quality, regulatory, and compliance adherence
Stakeholder and customer satisfaction

Qualifications

Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or a related field.
8+ years of experience in transportation, logistics, supply chain, or related operations.
Strong expertise managing international transportation operations across Asia Pacific within a global, matrixed environment.
Experience across air, ocean, road, parcel, and multimodal transportation networks.
Proven success managing logistics service providers, freight forwarders, carriers, 3PLs, 4PLs, and customs partners.
Demonstrated ability to lead complex operational issues, cross-functional initiatives, and transportation disruptions.
Strong analytical, financial, stakeholder management, negotiation, and communication skills.
Ability to influence across functions, lead change, and drive results in a matrix organization.

Preferred

Experience within medical devices, pharmaceuticals, healthcare, or other highly regulated industries.
Knowledge of customs regulations, import/export compliance, Incoterms, and temperature-controlled logistics.
Familiarity with Transportation Management Systems (TMS), ERP platforms, Control Tower solutions, visibility tools, and transportation analytics.
Experience supporting transportation sourcing events, network optimization, large-scale transformation programs, and new product launches.
Lean Six Sigma, APICS, PMP, or equivalent professional certification.

What You'll Bring

Strong transportation operations leadership
Strategic problem-solving and decision-making capability
Customer-focused mindset with a passion for operational excellence
Ability to influence and collaborate across diverse stakeholders and geographies
Continuous improvement mindset with a focus on service, cost, quality, compliance, and resilience

Preferred Skills