Manager (Temp Contract) [POD]

Workforce Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a proactive Manager for their Operations Implementation and Management team. In this dynamic role, you will provide essential administrative and logistical support, engage with employers to promote career services, and enhance programme efficiency. The ideal candidate will possess excellent communication skills, a strong customer-focused approach, and the ability to thrive in a fast-paced environment. Join this forward-thinking organization dedicated to transforming the local workforce and supporting businesses in creating quality jobs. This is an exciting opportunity to make a meaningful impact in the community.

Qualifications

• Strong communication skills to engage stakeholders effectively.
• Experience in event management and customer service is essential.

Responsibilities

• Provide administrative support for the Operations Implementation and Management team.
• Engage employers and promote awareness of career services.

Skills

Communication Skills

Event Management

Customer Service

Problem-Solving

Microsoft Office

Education

Relevant Work Experience

Tools

Microsoft Office Tools

Job description

What you will be working on:

1. As the Manager under the Operations Implementation and Management (OIM) team, you will be responsible for providing the following administrative and logistical support to the team:
2. Engage employers on WSG programmes and outreach platforms to promote awareness of WSG’s career services.
3. Evaluate and process programme applications, appeals cases and administration of programme related matters for Career Trial (CT).
4. Review CT application process and enhance its efficiency.
5. Evaluate responses from companies and jobseekers for CT check-ins.
6. Assist in collating documents and materials for purposes of audit.
7. Liaise with processing vendor on programme related queries including claim related matters.
8. Provide administrative support for POD’s employer engagement sessions including logistics, coordination of materials and collation of post event data.

What we are looking for:

1. Relevant work experience.
2. Excellent communication skills, with the ability to effectively communicate with internal and external stakeholders.
3. Experience in event management and customer service, with a strong customer-focused approach.
4. Proficient in using Microsoft Office tools.
5. Ability to work independently and as part of a team, with a positive and proactive approach to problem-solving.
6. Ability to prioritize and meet deadlines in a fast-paced environment.

About Workforce Singapore:

Workforce Singapore (WSG) is a statutory board under the Ministry of Manpower (MOM). It oversees the transformation of the local workforce and industry to meet ongoing economic challenges. WSG promotes the development, competitiveness, inclusiveness, and employability of all levels of the workforce. This ensures that all sectors of the economy are supported by a strong, inclusive Singaporean core. While its key focus is to help workers meet their career aspirations and secure quality jobs at different stages of life, WSG also addresses the needs of business owners and companies by providing support to enable manpower-lean enterprises to remain competitive. It helps businesses in different economic sectors create quality jobs, develop a manpower pipeline to support industry growth, and match the right people to the right jobs.