Manager (Systems)

What the role is:

You oversee, plan and ensure system readiness, performance and availability for Operations Support Information Technology (OSIT) common services with IT helpdesk services and technical support for any OSIT networks and systems issues, as well as resiliency and system refresh for systems and services.

What you will be working on:

1. Ensure the smooth functioning of IT helpdesk services and on-site engineers.
2. Work closely with GovTech, DSTA and external vendors, as well as MINDEF and SAF Stakeholders to ensure that OSIT systems are running smoothly and upgraded timely.
3. Ensure policy compliance and proper governance.
4. Work with various agencies to respond and troubleshoot systemic technical issues experienced by users to ensure a high level of system availability and user satisfaction.

Challenge(s):

1. Having good knowledge of various technology stacks in the current production environment to ensure OSIT systems and services meet user requirements.
2. Ability to influence and drive a wide range of stakeholders to ensure managed systems and services meet user satisfaction.

What we are looking for:

1. Education in STEM (Science, Technology, Engineering and Mathematics) or related professional qualifications/certifications.
2. At least 3 years of experience in a technical or engineering role.
3. Strong leadership and communication skills.
4. Organisational acumen.
5. Ability to multi-task and work in a fast-paced environment.

Appointment will be commensurate with your experience. Only shortlisted candidates will be notified.

About MINDEF:

The mission of MINDEF and the Singapore Armed Forces is to enhance Singapore's peace and security through deterrence and diplomacy, and should these fail, to secure a swift and decisive victory over the aggressor. The Defence Executive Officer (DXO) scheme is the non-uniformed career scheme of MINDEF that offers myriad opportunities in various job functions, such as corporate communications, cyber security, data analytics and visualisation, defence policy, finance, HR, psychology, and more. Embodying the same level of commitment towards defence, DXOs work together with their military counterparts to contribute to MINDEF/SAF’s mission and ensure Singapore's security and stability. United by this common cause, our lines of defence complement each other to secure the prosperity and progress of our nation.