Manager, Strategy

Agency for Integrated Care; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

An established industry player seeks a dynamic leader to enhance community engagement strategies for seniors. In this pivotal role, you will review existing methods, develop new partnerships, and lead innovative engagement modalities, including tele and digital approaches. The ideal candidate will possess strong project management skills and the ability to work in a fast-paced environment. This exciting opportunity allows you to make a significant impact on the lives of seniors and their caregivers, fostering a vibrant care community. If you are passionate about improving care outcomes and driving collaboration, this role is perfect for you.

Qualifications

• Minimum 8 years of experience, with at least 2 years in a managerial role.
• Strong project management and coordination skills are essential.

Responsibilities

• Review and enhance engagement strategies for community stakeholders.
• Lead the development of new engagement modalities, including digital approaches.

Skills

Project Management

Planning

Coordination

Facilitation

Writing Skills

Presentation Skills

Data Analysis

Critical Thinking

Decision Making

Adaptability

Job description

Company description:

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit https://www.aic.sg.

Job description:

• Review existing engagement strategies and develop plans to enhance the engagement strategies.
• Engage stakeholders in the community to drive collaboration to tap on each other's assets and platforms to support the seniors' needs.
• Review and develop care pathways and determine follow-up actions post engagement, so that SGAs and DLs can triage the needs of the seniors and follow up with the partners.
• Lead and develop new engagement modalities such as tele engagement and digital engagement.
• Develop partnerships with different stakeholders to advance SGO's knowledge in tele and digital engagement.
• Develop and review engagement questionnaires that are suitable for tele and digital engagements, and plan for the care pathways and follow-up actions.
• Review existing policies and develop new strategies to recruit, retain and recognize SGAs.
• Develop new pipelines to recruit more SGAs and initiatives to embed the SGAs within the existing curriculum or working hours.

Job Requirements

• Minimum 8 years of working experience, of which at least 2 years in a managerial capacity.
• Strong project management, planning, coordination, and facilitation skills.
• Good in writing, presentations, data, and numbers.
• Curious, agile, and willing to push the boundaries.
• Able to work with ambiguity and multiple perspectives.
• Possess good critical thinking and decision-making skills.
• Able to work in a fast-paced, dynamic work environment with ambiguity and multiple perspectives.