Manager, Strategic Communications

National Council of Social Service; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading organization in Singapore seeks a strategic communications professional to uplift communities in need. The role involves supporting media engagement and communication strategies, alongside managing projects and collaborating with various stakeholders. Candidates should have extensive experience and a passion for the social service sector.

Qualifications

• 6 to 8 years of experience in strategic communications or media engagement.
• Proficient in communications strategy, data analytics, and research.
• Self-motivated, adaptable, and enjoys collaboration.

Responsibilities

• Provide communications counsel and drive publicity efforts.
• Engage media and promote NCSS's thought leadership.
• Manage external agencies and maintain budget utilisation.

Skills

Strategic thinking

Analytical skills

Excellent written communication

Media relations

Stakeholder management

Job description

What the role is:

You will be part of a team responsible for strategic communications, data-driven planning and media engagement, to support National Council of Social Service's role as a sector developer to uplift lives of communities in need in Singapore.

What you will be working on:

•Provide comms counsel to NCSS business units and drive their communications and publicity efforts
•Drive communication research, social listening and reporting to refine communication efforts
•Media engagement to acquire positive mindshare for the work of NCSS and the sector
•Promote NCSS thought leadership and influence stakeholders
•Develop corporate publications/eDMs that show impact and insights for external and internal stakeholders
•Manage external agencies and vendors while effectively maintaining and tracking budget utilisation
•Lead projects and assignments as and when needed. Perform duties that may be assigned from time to time.

What we are looking for:

Personal Competencies:
Excellent strategic thinking, analytical and conceptualisation skills
Excellent written and verbal communication skills
Able to multi-task and manage priorities
Adaptable and enjoys working with people
Self-motivated and driven
Serving with Heart, Commitment and Purpose
Working Effectively with Citizens and Stakeholders
Social Service Sector Knowledge
Project Management

Skills & Knowledge:

•Communications strategy
•Message framing & delivery
•Data analytics & research
•Media relations
•Excellent writing & presentation skills
•Experience in stakeholder management

Experience:
6 to 8 years of experience in strategic communications, media engagement, and/or communications research

About National Council of Social Service

NCSS is the umbrella body for over 500 member social service agencies in Singapore. Its mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs, and strengthening strategic partnerships, for an effective social service ecosystem. Community Chest and Social Service Institute (SSI) are part of NCSS. For more information visit www.ncss.gov.sg