Manager, Shared Services

KEPLER HUMAN CAPITAL PTE. LTD.; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic individual to manage day-to-day operations across multiple divisions, including education and HR consultancy. This role involves overseeing administrative tasks, financial duties, and project management, ensuring compliance with regulatory standards. The ideal candidate will possess a diploma and have at least five years of relevant experience, showcasing strong organizational, multitasking, and communication skills. Join a forward-thinking company that values dedication and offers opportunities for professional growth and development.

Qualifications

• Completed Diploma with at least 5 years of experience in HR, Admin or school administration roles.
• Excellent organizational, multitasking, and time management skills.

Responsibilities

• Manage day-to-day operations across various business divisions.
• Oversee financial duties including budget planning and supplier payments.
• Coordinate project management and compliance with regulatory bodies.

Skills

HR Management

Office Administration

Microsoft Office Suite

Procurement Portals

Communication Skills

Problem-Solving

Organizational Skills

Education

Diploma

Tools

Gebiz

Tenderboard

CPF Ezpay

IRAS

eVendor

Job description

The incumbent shall manage the day-to-day operation for the group’s subsidiary which comprise the following business divisions:

• Private Education Institute Division which is currently seeking for accreditation to provide courses, and professional development programmes.
• Education Consultancy & Training Division which seeks to provide Educational & Training Consultancy both locally and overseas.
• Outsource Manpower Division which provides HR consultancy and supports clients with outsource manpower services.

Administration Duties for Group:

• Manage and maintain group’s records and databases
• Prepare required reports

Business Development Duties for Group:

• Develop business development and marketing collaterals
• Source and respond to tender on business platforms such as Gebiz, Tenderboard, etc

Financial Duties for Group:

• Assist in budget planning and development, tracking expenses, and reconciling budgets
• Process and verify supplier invoices, ensuring accuracy and completeness before payment.
• Make timely payments to suppliers and vendors.
• Manage customer accounts and track outstanding invoices.
• Process customer payments and ensure timely collections.
• Maintain accurate records of financial transactions

Project Management for Group:

• Coordinate and Liaise with partners and regulatory bodies
• Prepare and collate required documents for audit by regulatory bodies

Private Education Institute Division Duties:

• Oversee the smooth operations of the Private Education Institute operations
• Coordinate and work with project consultants in preparing the required documents for compliance with the regulatory bodies
• Support the end-to-end spectrum of programme management: Participant Preparation, Coordination, Engagement and Programme Experience, Client Stakeholder Liaison, Communication and Engagement
• Closely monitor, measure, document and evaluate optimal participant engagement and commitment
• Prepare and collate post-programme / client satisfaction evaluation and indices measurement
• Source and liaise with training programmes partners, educators and developers

Education Consultancy & Training Division Duties:

• Oversee the smooth operations of the education consultancy and training operations
• Support the end-to-end spectrum of programme management: Participant Preparation, Coordination, Engagement and Programme Experience, Client Stakeholder Liaison, Communication and Engagement
• Closely monitor, measure, document and evaluate optimal participant engagement and commitment
• Prepare and collate post-programme / client satisfaction evaluation and indices measurement
• Source and liaise with training programmes partners, educators and developers

Outsource Manpower Division Duties:

• Oversee the outsource manpower operations
• Source, select and deploy candidates for deployment and placement within company and/or clients
• Prepare required documents for staff and client
• Perform Basic Payroll administration
• Process client payments

Requirements:

• Completed Diploma with at least 5 years of experience in HR, Admin or school administration roles.

Skills and Competencies:

• Preferably possess CEI Basic
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with procurement portals (Gebiz, Tenderboard) is a plus
• Experience with government portals (CPF Ezpay, IRAS, eVendor) is a plus.
• Good knowledge of HR policies, labour laws, and office administration practices.
• Excellent organizational, multitasking, and time management skills.
• Good communication skills, both written and verbal.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Attention to detail and problem-solving abilities.
• Ability to work independently and as part of a team.
• Highly motivated with a strong sense of ownership and accountability.